The salesman that came out was very professional and knowledgeable. The installers that came out to my property and did the work, were top-notch. I would recommend Allied Siding & Windows to anyone because of the crew that came out and physically did the work.
Allied Siding & Windows - Austin did a very good job.
I am glad to choose Allied Siding & Windows, among other three companies, to install our home second story siding. Tim Nash, Austin Area Manager, provided an excellent estimate and followed up til the job started & completed by Diego team. Our home looks so beautiful now! I would recommend Allied S&D for siding installation.
I highly recommend them. They did an excellent job! They are very responsive and responsible.
We were very pleased with the quality of work.
Allied Siding and Windows installed replacement siding on my house earlier this year. This is a great company to del with and the team that worked the job really knew what they were doing. I. am very satisfied. This was one of my best experiences getting contracted work done on my property. Actually, I think that this was the very best experience.
Outstanding customer service and quality workmanship!
The installation crew worked so hard. They were all over it. It was 90 plus degrees outside and they were such hard workers. They didn't quit until the job was done.
They did a great job. I have them doing 2 other jobs right now for me.
They were very professional, on time and clean. One of the most satisfactory construction projects that I have ever been a part of. They did a wonderful job and made it an easy and pleasant experience.
They filled the nail holes and they were not smooth when they dried, so when painted, it is noticeable.
Allied Siding & Windows did a great siding repair job I needed on my house. The salesperson reviewed a number of options and we decided on the best method. I obtained 4 quotes on this repair job, and Allied beat all the other competitors. We also discussed other work that I'm planning in the near future (window replacement) and I intend to hire Allied Siding & Windows for that job, as well.
I would suggest you run from these guys. They are the most unprofessional contractor I have ever known. We signed the contract on November 6, 2017 and it is now June 6, 2018 and they are still not finished. They painted our roof, neighbors bushes, lost the hardware for my exterior lights, painted my brand new windows, left one exterior door unpainted, destroyed the disconnect for my outside AC Unit, never put the pipes back against the house, lost my door bell and drilled the holes for the replacement in the wrong place. While installing the window trim ruined three windows. The replacement window parts arrived over a month ago. I called Allied and they thought they had been installed already. They have not returned to reinstall the screen doors they removed. That hardware is probably lost also They used my ladders, air compressor and chainsaw. They used my outside AC unit as a saw horse I had clean out all the coils and vacuum out the saw dust before using. The job foreman showed up to work in open toed flip flops, jogging pants and a tank top. They broke a water faucet on the side of the house. After forgetting to install soffit vents refused to give credit when I told them I didn't want them anymore.. Once again run from these guy. They wouldn’t know a straight line if it bit them. Use anybody else. Pay more use Anderson or people from the Home Depot day labor force you will get a better job. I hope this info saves some other home owner from the horrible expienerence we had. I have been more than patient in this matter. I would give them less than one star if possible. I even retracted my first review and gave them a second chance back in April.
In August 2017 was our initial visit for a quote. We were expecting to start in October; however due to the hurricaine, contractors were unavailable to start. That part was understandable. In Nov, we then had a crew come out to our home, discuss the specs, and indicate that they would start "soon."Then there was radio silence for the month of December. No updates, no checking in, no responses to our reaching out (both via e-mail, and phone calls). After a month of no contact, finally somebody reached out and worked with me on this. I was hoping to back out of the project; however due to allied's terms and conditions (if you sign for financing) you owe 50% of the cost of the project WHETHER OR NOT THEY DO ANY WORK. Be very sure that you read the terms on the web-site, because this is a critical loop-hole. In the end, they agreed in writing to reduce the cost of the project (both due to a reduction in the agreed upon scope, and a discount they indicated they would apply), commit to a time-line, and "sub-contracted" the work to ALL RESTORATION HOME. All restoration home did an excellent job, and as the job progressed, Allied did check in to see that things were being completed satisfactorily. I commend the sub contractors who were hard working, reliable, and kept things going well. However in retrospect I wish I had worked directly with the crew who were sweating hard each day, rather than involving allied who really only purchased the materials and connected me to the contractor. The cherry on top is the finale. When I discussed with Allied the cost that should be applied to the synchrony account (which I authorized because I knew the funds were needed to pay the sub-contractors) we verbally confirmed my understanding- that the cost of the project was a reduced fee as mentioned above. To my surprise when the first bill came THE AGREED UPON CHANGE IN SCOPE WAS NOT APPLIED. THEY CHARGED ~$3000K MORE THAN THE FINAL AGREED UPON COST TO THE SYNCHRONY ACCOUNT. As of the time of this review this issue has not yet been resolved but granted, it has only just been escalated within Allied. I want to give them the opportunity to have this resolved before pursuing legal action. In short, although my project was completed with satisfactory quality, Allied did not do that work. The only thing they really did in my case was get me qualified for financing, connect me to a sub-contractor, and provide the materials. The administrative team there have been apologetic and cited internal challenges but that is no excuse for such a mis-management. Maybe my case is an exception. But if you are considering this company please understand their role- you're better off working with the guys who do the work and just purchasing the material yourself.
The crew working on my house did a great job installing and painting the siding. It's like a brand new house.
We are very glad we chose Allied. We had been saving for years and checked out multiple companies. In commercial construction myself, I was worried about service and quality. Allied was the most affordable, knowledgeable, and complete service we could find. Other higher priced companies did not perform a full service in my mind and could not even answer questions I had regarding proper waterproofing. Once selected, Allied's service and quality went way above my expectations. Tim was knowledgeable, very patient, and trustworthy with our budget. Abel's and Tony's crews were outstanding with the install. Very professional. They took great care of our home and surroundings while basically completely redoing the entire exterior. They were over the top polite and respectful. And quality was better than I could have asked for. They took care of little things I can't imagine any other company or crew doing. Our home is beautiful and we actually miss our new friends. And our neighbors can't stop talking about the house!
I am extremely pleased with the finished product and feel that I got a lot of value for my money. Allied siding was the lowest bid of the four bids that I got so I had a little reservation about the service I would receive. Allied did not disappoint. They were able to expedite my installation when another customer was unable to start on their scheduled date. They completed the whole job of removing the old siding, installing the weather barrier, installing the siding and trim and painting in just 7 days. The crew also cleaned up at the end of everyday. The subcontractors that they used to install my gutters did an equally admirable job. One location on my roof was somewhat irregular but Mario from M&R Seamless Rain Gutters was able to customize the gutter to fit perfectly. All in all I am very satisfied with the work done and would not hesitate to recommend them to anyone looking for new siding and gutters.
Allied's customer service was awful and the amount of time the project has taken has just been unbelievable. I have also developed a trust issue with them, they say things are done and then they aren't.
We could not be more pleased with Allied Siding and Windows. The work they did on our house was excellent and we are thrilled with the results. All of the staff we worked with were professional and courteous. I will highly recommend Allied Siding and Windows to anyone.
The project manager was very knowledgeable and on top of everything. He was helpful throughout the entire process and made sure his workers were on time and efficient. He made sure the end product was exactly what I wanted.
Allied failed to let me know when they were going to start work but once I got over that they did an exceptional job installing our Hardie siding. Completed in a timely manner and very professional.
I had both windows and siding done and am extremely pleased with the entire experience. Top quality products with expert installation all at a competitive price. Would, and have recommended to others. Excellent!
Already recommend to a few family friends in the Austin area. Would be happy to do it again if I come across someone looking.
My experience with Allied Siding was subpar, to say the least. Quality of workmanship was bad and I was not satisfied with the job at all. They've come out and tried to address my concerns and I still have many concerns that have not been addressed.
I had windows and siding replaced on my house. The crew installing the windows did a wonderful job and continued to make adjustments to keep me satisfied. The siding crew started off great but towards the end the quality and workmanship declined to the point they did not finish the touch up work and left some work unsatisfactory. The sales representative (project manager) was the worst person after the sale. When I explained my issues his response was along the lines of since it is installed correctly the fact that the lines are not cut straight is not a concern that they will come back and remedy. That being said if you choose to go with allied, you may get great work, you may get poor work. Do not sign off until you are completely satisfied or your issues may not get resolved.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Allied Siding & Windows - Austin as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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