They did a great job. They were very responsive, very professional, got the job done, and resolved the leak fairly quickly. Overall, it was a great experience.
The employees were courteous and very helpful!
All Clean USA - Jonesboro did a good job.
All Clean USA - Jonesboro was here on time and did a great job. They did a really good job, and there was not a problem with them at all.
They were very knowledgeable and easy to talk to about our situation. They kept us informed through every aspect and answered all our concerns. They made us feel like we were their top priority. Very nice and respectful.
Job Performance - Extremely satisfied with everything that was done.
Communication - Let me know what was going on each step of the way. Very informative.
Additional Comments - I am from out of their service area, yet they came in less than 24 hours. I was devastated; our house is only 5 years old. They removed all of the damaged carpet, padding, sheetrock, etc., treated for mold/mildew, put fans and dehumidifiers in place, then returned and made sure everything was dry before they removed their equipment. They did not do the re-build, only because they were obligated to other clients further out than I wanted to wait, but they could NOT have done a better job with their part of this process. My house has no musty smell whatsoever... Everything looks absolutely perfect. Thank you All-Clean, I really appreciate what you did for us.
All Clean USA - Jonesboro does a good job.
Communication - I would give their communication five stars. All Clean USA - Jonesboro did a very good job communicating.
Additional Comments - If needed, I would call All Clean USA - Jonesboro again.