They were really good. They went above and beyond. We had a small leak and they didn't stop until they found it!
Employees Professionalism - Most of them, but some of them were not. This is due to the hurricane and they had to bring in other crews. I had to have a second crew come in and finish. As far as AJ Wells and his people, they are 4. They were wonderful.
Once our claim was processed things moved along very quickly and professionally with AJ Wells. I was continually informed of where we stand and our contact person from AJ Wells, Guss Plair was very responsive and kept me informed at all times. I would (and I have) recommended AJ wells!
It was a pleasure having them do our project. We highly recommend them.
This is an extremely professional company. I couldn't recommend them highly enough!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of AJ Wells Roofing & Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys