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Customer satisfaction
Of 252 customers surveyed, 71 respondedReviews 51
- All feedback
- 5 Star
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- 3 Star
- 2 Star
- 1 Star
Recent reviews
Monica G.
Once the company gets paid they do not want to do the job or correct any issues.
Dorothy W.
The manager was very nice, polite, and understanding. He was very supportive during a family crisis.
Adam L.
No. I will not recommend them ever.
G.S.(.
I want my furniture back Geneva where it is in storage. It has been six months and I would really like it back home so we can move back in.
Michael A.
Bob and his team were very thorough and attentive from the very start. They understood my timeframe and budget and worked to accommodate both needs. They laid out all possible options and were very educated on every aspect of the work that needed to be done. I highly recommend using them for any project big or small.
Evadney S.
They were professional. Courteous and did an awesome job.
Eliza C.
Affiliated Restoration explained the entire process thoroughly, worked with Allstate directly, and answered any questions or concerns we had. We definitely recommend Affiliated Restoration as a great partner to do business with.
Jesse G.
The Project manager failed to provide me with invoices allowing me to understand what my expenses were. The time frame also was off as the project delivery date was late by 2 months due to failure to provide adequate documentation to condo association in proper time frame. But workmanship was good especially on the bathroom remodel.
Tracey R.
The quality of the work by the builders was great but their representatives were not great.
Robert B.
Affiliated Restoration Contractors, Inc. made a bad situation, garage destroyed, palitable experience, rather than the nightmare it could have been.
Paul H.
The entire team of service professionals at Affiliated Services were amazing. They clearly explained the needed repairs. Kept us informed of any additional issues that were found once the repairs were started. And they accurately provided a completion date so the move in of our belongings could be scheduled. We could not be happier.
Janice J.
The contractor went back on his word, after I signed the contract.
Bertha H.
Affiliated Restoration Contractors, Inc. did excellent work. I have no complaints about them at all. They were very professional, and they are a great company to deal with. I would definitely use them again, and I would definitely recommend them to others.
David G.
Great workmanship and materials. The rebuild brought my house to it's full potential.
Gila R.
They were courteous, professional, and on time.
G.P.(.
Bob is the Best! Although he is the manager, he would come to my home to insure that I understood what was about to happen and why. If there was something that I wanted to do that was not going to have a good outcome, he would personally address it with me explaining the pros and cons of making that decision. All of Affiliated Restoration Contractors that worked in my home appeared to go above and beyond to meet my needs. I truly felt that restoring my home was not just a job but the quality of restoration was the intended outcome. Please extend my gratitude to Bob and Affiliated Restoration Contractors, Inc. I couldn't have made a better selection of contractors.
Kathleen R.
I think they are wonderful!
David W.
They do outstanding work. They go above and beyond with their customers in getting the job done in a timely fashion.
Reneval M.
recommended A. R. to someone already!
Eric R.
Everything went about as well as it could have.
Lillian H.
Affiliated Restoration Contractors were on time and completed the job on time. A great deal of time went into restoring my home to it's original condition. They were patience in addressing my concerns.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - Once I outlined what I wanted to happen, the repairs went without a hitch.
Ninfa R.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - courtesy of most workers
Dawn R.
My contractor was very informative and had time for me. He tried to work with me to get what I wanted. He always took my call and was always available for me. He was also very personable and was like an extended part of the family. We worked on the house for over a year and he made it feel comfortable. It became a home again for us.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was satisfied with the time they took for me. They never made me feel rushed. We went room by room. They were informative and kept us in touch. They let us know about any changes.
Jose D.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - the overall work product and service
