They were a great value.
Areas Of Satisfaction - The salesman was very nice. I have dealt with bad salesman in the past, and he was really nice. The previous people had put in my gutter poorly, so it was damaging my roof, and he helped me come up with a solution.
Areas For Improvement - Absolute Roofing and Construction, Inc. did not fall short.
Areas Of Satisfaction - I am satisfied with the overall project.
It made such a difference in the house. The crew took great care. The whole process was clean and efficient. The crew was helpful with the little things that popped up and I really appreciate what they did.
Areas Of Satisfaction - They took a lot of care and the installation crew was great if they had questions or concerns. I did not think there were many. They cleaned up really nicely at the job site at the end of the day especially, when we had a new puppy and they try to put everything into their mouth.
Current Referrals - I have a couple of neighbors who have asked. I only have first names. I pass along the information as it comes up. I can not say enough about the experience. It was awesome.
Recognized Excellence - I would like to recognize Tom from the beginning and all the options he gave. The roofing crew did a great job as well.
Overall outstanding materials, expertise, warranties and installation. More expensive but we are confident we got our money’s worth.
The staff and the crew were great to work with. They showed up when they were supposed to and did a great job.
Problem Resolution - There were no problems.
Areas Of Satisfaction - I have an awesome looking porch.
Recognized Excellence - I would like to recognize Mike.
Quality Of Workmanship - So far, so good.
Areas Of Satisfaction - According to Suzanne, the sales was the most satisfactory.
Areas Of Satisfaction - I was satisfied that the sales rep was knowledgeable.
Recognized Excellence - The sales rep was good. He did his job.
I believe that if you don't get off to a good start on a project, especially with communication, being on time, being efficient,and being prepared, it affects the rest of the relationship throughout the project.
Areas Of Satisfaction - I was just satisfied with getting it done and getting it over.
Absolute Roofing and Construction was very reasonable in price, the staff was very energetic, the installation crew worked diligently, and I am pleased with the quality of workmanship.
Areas Of Satisfaction - I was most satisfied with the area supervisor and the installation crew.
Recognized Excellence - The entire staff at Absolute Roofing and Construction was very accommodating to my needs.
Likely To Recommend - I have already recommended others to them.
Additional Comments - I am completely satisfied with their work and have nothing but good things to say about them.
They did a marvelous job, and I am satisfied.
Areas Of Satisfaction - I was most satisfied in that they were nice and did a wonderful job.
Recognized Excellence - I would like to recognize the workmen for their exceptional service.
They came back after the job was finished to resolve some issues, which I didn't expect.
Areas Of Satisfaction - I was most satisfied in terms of the quality of the workmanship.
Recognized Excellence - I would like to recognize one of the salesmen for his exceptional service. Unfortunately, I can't recall his name, but it was the older gentleman.
Well done! Looks great!
Areas Of Satisfaction - The smoothness of the team.
Recognized Excellence - Our crew leader.
Additional Comments - Everything was fine and I had no issues.
Areas Of Satisfaction - I was most satisfied in terms of the quality of the work.
Additional Comments - I don't generally give the highest possible rating to any company but I did give a good rating to this company.
Thye were very professional and I have used them in the past for my business and that is why I used them in my house.
Areas Of Satisfaction - I was satisfied with the time of completion.
Recognized Excellence - I would like to recognize the manager of the project for his exceptional service.
Additional Comments - Everything went super great with my experience. So far the house doesn't leak.
Areas Of Satisfaction - Team leader was very polite in communicating when asked about items.
Areas For Improvement - They did not fall short.
Areas Of Satisfaction - I was most satisfied because they were on time, neat, clean and polite.
Recognized Excellence - I would like to recognize the entire crew that came to the property. They were all good, neat and polite. I enjoyed everyone of them.
Great company to work with.
Areas Of Satisfaction - I am the most satisfied with the finished product.
Areas Of Satisfaction - I was pleased that the work was checked after it was finished.
Areas Of Satisfaction - Once they were able to get started, it was a smooth and clean process. They were very courteous and the work crew was very conscientious about cleaning up after themselves.
Recognized Excellence - The crew leader provided exceptional service. He did an exceptional job, even though a couple of guys quit on him during the project. Other staff came out and they did a professional job for us.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Absolute Roofing and Construction, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys