We appreciate all the good work and help you gave us.
NO, because they cost too much and under deliver and is difficult to get ahold of someone. They say their product is excellent that it would withstand major storms and even softball size hail with minimal damage. They said if you had trouble they would resolve it. I had a neighbors tree limbs fall on my roof because their tree was DEAD. It took a LONG TIME TO GET ANYONE TO COME OUT TO MY HOUSE TO INSPECT THE ROOF THAT HAD DAMAGE. (I knew it had damage because it was leaking in my garage anytime it rained). When attempting to get the situation resolved before school started I was forgotten about because an employee left the company.
We were not notified that roofers would be coming and were woken up at 5:30 am with them tearing off shingles. My truck was still in driveway and thankfully they had not dropped any shingles onto it. We did not even talk to foreman when roofers were finished to verify everything was done. I had even texted Ray, the salesman we were dealing with asking when they would be starting and was told would be in a week and would let me know an exact date.
This happened also with gutter installers who just showed up one day without notice they would be starting that day.
Fascia boards were never replaced. I was sent a communication that threatened to turn me into Collections if the invoice was not paid in full. Paid it in full thru project manager who promised work would be completed. Even had a gentleman who came out and measured the fascia, but work never completed. Many neighbors in my neighborhood refused to do business with Abernathy after our experience. Took the money and ran.
Abernathy Roofing & Construction did a good job, and they're pretty nice people.
Best roofing job I've had. No problems with high winds or excessive rain.
They were very straightforward and honest. They took a lot of pictures so I was able to see all the damage which made me very uncomfortable moving forward. Excellent job!
The project manager yelled at me. My phone battery was dead but I did not know it. He did not make contact with us. He could have called another number in our profile. I assumed no one was coming, as I was told we would be called. I did not hear him at the door. When I did he was screaming at me about moving my car and that I didn't sign a form. I should have fired him and your company on the spot.
Work was completed as per contract and looks great
I have already recommended you to several others.
I have already recommended Abernathy twice and will continue.
Fast, efficient, and knowledgeable
On time for the initial appointment. Through examination of my roof. Suggested I may have an Insurance claim and gave me the number for my insurance company claims representative.
Very pleased with the efficiency of the crew to perform a quality installation.
My Buyers had a positive experience working with Abernathy. They went above and beyond to get everything done quickly and in budget.
It was a pleasure to work with them. I really felt I got my monies worth and they cared.
They have some room for improvement, most of the services and materials were decent.
Their salesman, Richard, was wonderful, knowledgeable, and helpful. I really appreciated him. He guided us through the whole project. I am happy with the quality. They could improve on their communication. They dropped the ball a few times and I didnt know things were being delivered. It turned out perfect and I would use them again.
It was a good job.
Their billing and office staff made multiple errors.
On balance , I would recommend Abernathy roofing and construction. During our project , they were having new employee and computer system issues. Jon Abernathy called to discuss the issues.
The roof looks very good.
They did there best to do what they said they would do. Completely satisfied!
How can it be five stars when 4 was as high as I marked? use whatever
They were really good. Brandon was really great. Stephan was great at checking on things. Abernathy Construction was honestly really good.