As long as they come and make the adjustments and stand by their word I will recommend them.
Everything was great and went smoothly.
Excellent service. We felt at ease with the technician's background, and because they provided his photo and credentials.
Additional Comments - Really good service. They saved me a lot of money and helped me out a lot.
The serviceman I had, was outstanding!
Areas Of Satisfaction - I am the the most satisfied with them getting the job done in a timely manner.
The work done by A1 Garage Door Repair & Service was very professional.
Areas Of Satisfaction - I was most satisfied with the professionalism of the workers who showed up.
I had a good experience with A1's service and experienced technician. I'd use them again.
Areas For Improvement - A1 did not fall short on any of their service. It was a pleasure to receive this high quality of service.
Areas Of Satisfaction - The experienced technician explained what he was doing, and I appreciated his efficiency, courtesy and cleanliness.
Dean has been my technician. He is always on time and does an amazing job. I never have to question any of his work. This is the only Garage door company I would use.
I was surprised to have selected a more expensive liftmaster garage door opener with MyIQ technology and have it only come with one remote. Of course, it was suggested that I could purchase an additional one. All in all, great product and service...
They were awesome, will definitely recommend them.
We live in Lake Havasu City and responded to an A1 Garage Door Repair ad that we saw in a local advertisement. Steve and Ryan were the local workers that sold/installed our two garage doors and they were both informative, knowledgeable, fair and hard working. We believe it is the "worker bees" of the company that give it a good reputation or not, and these two were fantastic representatives for the company. Thanks to Steve and Ryan for a job well done!
I will use them for all future problems.
Trustworthy and reliable.
Timely, and great customer service.
They were just friendly and provided quality service.
Great service, very reliable. The email they send prior to their service call has the picture of the technician, very helpful in our community.
Very nice tech!
Areas Of Satisfaction - I was most satisfied with the person that did the work. He was an expert. His knowledge was very vast and he did a great job.
A1 performed the work on my older system in a very timely and efficient manner. I would definitely recommend them to anybody needing some help.
A1 responded quickly to my request (they were here within 1 1/2 hours). They were able to make my garage door functional until a new door could be installed. The techs were pleasant, courteous, knowledgeable and professional.
Areas For Improvement - They did not fall short of my expectations at all - actually surpassed my expectations on the initial call by getting the door functional.
Areas Of Satisfaction - The quick response to my dilemma was of utmost importance to me. They made my door functional until a new one could be installed. I'm sure it could have been functional for an indefinite amount of time, but I chose to replace my door rather than worry about any possible problem with the integrity of the system.
They did a great job. I am very happy with everything. They all were knowledgeable and courteous.
Additional Comments - A1 Garage Door Service is a wonderful company.
Areas Of Satisfaction - I was most satisfied in that they got the job done.
Recognized Excellence - I would like to give Bruce some kudos.
A-1 was responsive to my calls, delivered a good product for the price, on time and with professional installation. The installer didn't mind that I asked to watch him as he worked, and we got to chat a lot about garage doors and their maintenance and care without interrupting his flow of work.
Additional Comments - They did a great job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of A1 Garage Door Repair & Service - Tempe as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys