A to Z Roofing & Exteriors

Customer in Lakewood, CO

Verified · Lakewood, CO · Jan 04 2022

I use A to Z Roofing & Exteriors all the time, and they do great work!

Craig T.

Verified · Colorado Springs, CO · Dec 25 2021

This company has replaced three roofs for me, excellent employees, work and long lasting roofs.

Nancy G.

Verified · Littleton, CO · Nov 04 2021

We received the best treatment from start to finish! Matt Lort was amazing, professional and kind, in making sure we understood the entire process. He communicated enough to make us comfortable with our decision. The roofing team was professional, did excellent work and a great team!

Response

A to Z Roofing & Exteriors Thank you for taking the time to complete our survey. Your genuine feedback is greatly appreciated.

Customer in Littleton, CO

Verified · Littleton, CO · Oct 25 2021

They were very responsive when working with us. They answered all our questions and concerns about the work that was going to be done.

Response

A to Z Roofing & Exteriors Mr Farrer, Thank you for taking the time to complete our survey. We appreciate your feedback and are so pleased to hear we exceed your expectations.

Customer in Englewood, CO

Verified · Englewood, CO · Oct 25 2021

The roof ended up costing me $12,000 more than the original bid. The bidding process is inaccurate.

Response

A to Z Roofing & Exteriors We are disheartened to hear of your dissatisfaction with A to Z Roofing & Exteriors. To clarify, your roof replacement was contracted and completed as "per insurance proceeds". Upon removal of 2 additional roofing systems over spaced deck, local code dictates that new roof be fastened to solidly sheathed deck. These are unforseen items which is clearly outlined as supplemental as per the signed contract (Additional Terms & Conditions: Insurance.) from 6/11/2021. This information was submitted and approved by your insurance carrier as legitimate cost associated with the roof replacement to meet local code requirements. These costs are not determined by A to Z Roofing, they are determined by the insurance carrier - we submitted proof of what was existing and required, to be paid accordingly. This was explained during a phone conversation 7/2/2021. Further questions can be directed to our main office.

Matt B.

Verified · Cheyenne, CO · Oct 24 2021

No supervision on job and drastically raised price

Response

A to Z Roofing & Exteriors We are disheartened to hear of your dissatisfaction with A to Z Roofing & Exteriors. To clarify, your roof replacement was contracted and completed as "per insurance proceeds". Upon removal of the 1st roofing system, an additional roofing system was discovered. Per the request of your insurance provider, all roofing was to be removed to the roof deck and a new system was to be installed. These are unforseen items which is clearly outlined as supplemental as per the signed contract (Additional Terms & Conditions: Insurance.) from 8/11/2021. This information was submitted and approved by your insurance carrier as legitimate cost associated with the roof replacement. These costs are not determined by A to Z Roofing, they are determined by the insurance carrier - we submitted proof of what was existing to be paid accordingly. Per our cloud based photo sharing application, we do show that our Quality Control Manager, Michael Batty, was on site 9/1/2021 during your roof installation to monitor the crew and progress of the installation. Per the signed contract (Additional Terms & Conditions: 10. Surplus Materials.) from 8/11/2021, all materials are the property of A to Z Roofing & Exteriors. As a courtesy, we did supply you with a (new) full bundle of shingles to make repairs to your shed roof. We apologize for any delay or inconvenience you may have experienced in getting these courtesy shingles delivered to you. Should you have any further grievances, please do not hesitate to contact our main office.

Chris W.

Verified · Aurora, CO · Oct 14 2021

They were easy to work with, handled all the approvals with my HOA, and made it effortless on my part!

Response

A to Z Roofing & Exteriors Thank you for taking the time to participate in our survey. We are pleased to hear that we exceeded your expectations. Your kind feedback is greatly appreciated.

Alex P.

Verified · Littleton, CO · Oct 12 2021

The A to Z team were honest, authentic and punctual. I appreciated the lack of sales pressure and the attention they provide in the pre purchase phase.

Response

A to Z Roofing & Exteriors Mr. Page, it was a pleasure to assist with the roof renovation on your home. We are thrilled with how it looks, and that you are satisfied with the services of A to Z Roofing & Exteriors!

Ronnie M.

Verified · Westminster, CO · Sep 25 2021

We couldn’t be more pleased! The project manager Tim was exceptional he was there for us through the whole process and got back to us quickly when we had questions. We are very pleased with the quality of there work and that of the subcontractors they provided. They have handled all the insurance paperwork very professionally. We would recommend this company to anyone.

Anne K.

Verified · Erie, CO · Aug 09 2021

They were professional, friendly, and fast. Reasonably prized as well.

Response

A to Z Roofing & Exteriors Thank you so much for taking the time to complete our survey. We greatly appreciate the positive support and feedback.

Michael N.

Verified · Estes Park, CO · Jul 26 2021

A to Z did a fantastic job! We own a short-term rental property in the mountains and the coordination and speed were second to none. In and out within two days allowed us to keep our bookings intact between guests. The new roof looks beautiful. Thank you, Jim!

Response

A to Z Roofing & Exteriors Thank you for taking the time to complete our survey. We greatly appreciate your feedback.

Terry H.

Verified · Aurora, CO · Jul 01 2021

Already have.

Response

A to Z Roofing & Exteriors Thank you so much for taking the time to complete our survey. We appreciate the genuine feedback.

Bonnie W.

Verified · Denver, CO · Apr 24 2021

Yes, I would recommend this company to friends.

Response

A to Z Roofing & Exteriors Thank you so much for taking the time to complete our survey. We appreciate your genuine feedback.

Customer in Littleton, CO

Verified · Littleton, CO · Apr 23 2021

Worked well with insurance and complicated city codes.
Do not hesitate to use this well respected business.

Response

A to Z Roofing & Exteriors Thank you for taking the time to complete our survey. Your feedback is greatly appreciated.

Jennifer B.

Verified · Lakewood · Apr 23 2021

They exceeded all of my expectations!

Response

A to Z Roofing & Exteriors Thank you for taking the time to complete our survey. We are so pleased to hear we exceeded your expectations.

Joe M.

Verified · Littleton, CO · Mar 02 2021

Quite likely to recommend A to Z Roofing! All the personnel that i dealt with were very cordial and easy to do business with! Very professional in their customer interaction!

Response

A to Z Roofing & Exteriors Thank you for taking the time to complete our survey and providing us with honest feedback. We are pleased to hear your experience with us met your expectations and we always strive for customer satisfaction.

Jody T.

Verified · Littleton, CO · Feb 14 2021

From beginning to end, A to Z did exactly what they promised and worked with me on timelines and changes.

Response

A to Z Roofing & Exteriors Thank you for taking the time to contribute to our surveys. We are pleased to hear you had a wonderful experience with A to Z Roofing!

Customer in Kiowa, CO

Verified · Kiowa, CO · Feb 09 2021

The technicians including the site supervisor did an excellent job. They handled the cleanup very well. I was truly impressed! I live in a rural area. You get nails all over the place, but they were able to 99.9% of the nails. Not only did they replace the roof on my main home, they also did the roof on 2 other structures. There was a barn and a utility shed. All three structures are great! I had new downspouts put on, and I thought it was terrific. The subcontractor they used was johnny-on-the-spot. They bent over backwards to make it a good experience, and I've had a few bad experiences before.

Additional comments

Recognized Excellence

Recognized Excellence - Bret was fantastic. He did the initial work and the company came in after that. All three structures were done well. I think he set the stage for everyone else, because the work he did was great.

Areas For Improvement

Areas For Improvement - I think there was only one question I had. I reached out to the site supervisor when I had that question a few weeks after they were down. He showed the next morning to look and resolved it immediately.

Response

A to Z Roofing & Exteriors We are so pleased to hear that we have met your expectations during your construction process. Thank you for taking the time to complete our survey and providing us with your positive feedback.

Customer in Sedalia, CO

Verified · Sedalia, CO · Feb 04 2021

Value

Value - Tim Webster and Office staff Jennifer and Bree.

Additional Comments

Additional Comments - I would highly recommend them to anybody needing roof repair or replacement>

Scott J.

Verified · Cheyenne, WY · Feb 04 2021

I am very happy with the service and the whole experience.

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the timeliness and they answered any questions we had.

Response

A to Z Roofing & Exteriors Thank you so much for completing this survey. We appreciate all of the positive feedback. We are always glad to hear that your experience was pleasant.

Customer in Denver, CO

Verified · Denver, CO · Feb 04 2021

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - They are always reliable. We use them for everything. We have quite a few rental properties and have used them for our personal ones.

Response

A to Z Roofing & Exteriors Thank you so much for taking the time to complete this survey. We greatly appreciate all of your positive feedback.

Larry W.

Verified · Commerce City, CO · Feb 04 2021

Additional comments

Additional Comments

Additional Comments - I've had A to Z Roofing & Exteriors for over twenty years. I know they're a good company.

Response

A to Z Roofing & Exteriors We genuinely appreciate you taking the time to complete this survey and all of your positive feedback.

Customer in Henderson, CO

Verified · Henderson, CO · Feb 04 2021

They are professionals and did a fantastic job.

Response

A to Z Roofing & Exteriors We greatly appreciate the positive feedback and the time you took to complete this survey.

Customer in Lakewood, CO

Verified · Lakewood, CO · Feb 04 2021

They did a great job on my roof and my soffit. The subcontractors they used did an excellent job as well.

Response

A to Z Roofing & Exteriors Thank you so much for taking the time to complete this survey for us. We greatly appreciate the positive feedback.

Eric H.

Verified · Parker, CO · Feb 03 2021

Great General Contractor that made our large project easy. A to Z managed everything.

Additional comments

Value

Value - Our roof was covered under our homeowner's insurance so I do feel a qualified third-party reviewed and agreed with the pricing.

Response

A to Z Roofing & Exteriors We are delighted to hear of your satisfaction with our exterior renovations services! We greatly appreciate your review, and look forward to working with you again in the future.

About this company