INTEGRITY

I had a vision of what I wanted done to the existing deck which meant tearing the old down and starting over. The new deck is exactly what I wanted. Since my husband passed away the decisions on these things are left to me. Everyone at Swank is so helpful and explains things so I can understand. This project was being done at my lake house, about 2 hours north of Flint. Swank has a team that was willing to make the trip for the project and also for the initial prep. I was kept informed by FaceTiming.with the crew. After the issue with the wood rot my brother and I drove up to see the project. My brother has a lot of knowledge regarding building and he talked to Darrell and was very impressed by how the problem was solved. My brothers words, "you are in good hands with them." That said volumes to me.

As long as we have needs for repairs or remodeling, we will continue to use Swank Builders. We highly recommend them.

The communication was very prompt. The word surpassed expectations.

I can't say enough good things about the guys involved in this project! When you choose Swank for your project, you're not 'taking a chance' like other contractors. These guys are professionals-thorough, timely, and confident.

I absolutely enjoyed working with every person in this company! They were honest, up front, on time and had great communication.

I just moved to the area, and it feels as though I hit the jackpot with the Swank team.

The project manager was highly professional and paid close attention to detail. I will be honest: my first experience was unfavorable (in many areas), and I considered looking elsewhere. Thank you for restoring my faith in this reputable company.

We have already recommended Swank to family and friends and will continue to do so.

Did a great job. Communicated well. Took pride in their work. Went above and beyond. Easy to reach and paid attention to my concerns. I would hire them again.

We have used Swank Builders for many projects and have recommended them to others.

Excellent company to work with. Great communication throughout We definitely project. Would highly recommend them. We definitely will have them do any other projects we have in the future.

I just recommended them today to a friend.

Excellent work, attention to detail, courteous, on time..

Good quality service. High quality workmanship.

I have been giving guided tours of my remodeled home to my family, friends and neighbors. Everyone, including me, is so impressed with the transformation. I’m handing out Swank business cards to all who ooh and aah.

Our home renovation was an extensive remodel of our entire lower level which included the kitchen, bathroom, laundry and living rooms. Due to scale of the project, it was something we saved for quite some time to be able to afford. It was important to us we select a contractor that was trustworthy, had the knowledge necessary to complete larger projects and held themselves to a higher standard with attention to detail. We couldn't be happier that we chose Swank. From the beginning, before any contracts were even signed, they took the time to answer all our questions and help us understand what we could expect during the project. The project took approximately 4 months to complete. Initially, we thought we'd have to move out for a short period of time, but they found a way to keep us in our home and as comfortable as possible. As nerve-wracking as it can be to have people working in your home day in and day out, Mike, Matt, Terry, Wyatt and Seth were amazing. Each of them was considerate of our home and the fact that I work remotely. We appreciated their willingness to maintain an open line of communication and that they also took the time to understand how we wanted the space to feel once it was completed. We absolutely love the space and are thrilled with how everything turned out. The quality of the finished work you see and sometimes more importantly, the work you don't, is what will have us calling Swank for our next project and wholeheartedly recommending them to anyone else.

Yes, please refer to entire survey.

I would highly recommend Swank Builders Inc. to anyone that has a building project. It was a great experience working with such wonderful professionals that continued to build my confidence and trust throughout the project. They made it an enjoyable experience with their excellent communication, knowledge and honesty. They have a great work ethic and high standard for customer satisfaction and quality.

An absolutely wonderful company to work with! Cannot say enough about their professionalism, attention to detail, communication and the outstanding work performed.

The price was high on the estimate but I didn't get additional quotes because we heard good things about workmanship and the company. Workmanship was very good but $2400 for ~3 hours of work is not reasonable. This was shared with 3 different people within Swank sales/leadership... so this shouldn't be a surprise review for anyone at Swank.

Swank Builders did a phenomenal job on my flat roof / deck surface. From the tear off of the bottom vinyl siding and aluminum trim to the reassembly of the new deck with roofing membrane, everything was completed in a very organized and clean fashion. The project manager stopped by daily to not only check in with the crew, but more importantly to check in with my satisfaction on the job to date. Very impressed with the work!

You need to actually start the project before I write a review !

I can't say enough about the quality, workmanship, and the team that worked together on my project. They were so kind, considerate and knowledgeable. Every day, they showed up.

I have recommended Swank Builders to a number of friends and they have thanked me for the referral

Swank Builders are exceptionally professional, and they really care about their customers' satisfaction.

A beautiful third car addition to our home
Satisfaction concerns even after completion are being addressed

Easy to work with. Always available when there questions. Did what was promised. Workers show up early and clean up every day before leaving.

Everyone at Swank went above and beyond, making our remodel go seamlessly with an end product that was better than we could ever have hoped for.
At the beginning of the project, Kyle met with us numerous times, patiently helping us to balance what we wanted at a price configuration that met our budget. His expertise of carpentry is vast, which enabled us to come up with project options that we could have never came up with on our own.
Laura, when we were in a time crunch to pick out finish products, used her experience/expertise to help us make our selections...even working with us on what should have been her time off. She was always just an email/text/phone call away, always making us feel like it was her pleasure to assist us. Her knowledge about the vast array of product out there is top notch, enabling us to make selections that made for a gorgeous finished project.
Jeremy, from the start to the completion of our project kept things on schedule. As soon as one crew would finish, the next one would flow right into place. He always kept us in the loop, letting us know who would be at our house and when. Throughout the project, he allowed us to tweak things, making small changes that made for an end product that we would be happy with. He was cognizant of a time crunch that we were under to have things completed, and kept us abreast of the fact that he was trying his best to meet our preferred deadline. He was able to bring the project to completion with days to spare.
Jon is, by far, the most talented carpenter we have ever known. He, Dennis and Tristin teamed up to do phenomenal work. Not only, did they not cut corners, but all three of them went way beyond the call of duty creating finish work that was thorough, detailed and with workmanship that rose above the level expected of them.
In conclusion, the entire team worked with a high level of integrity and quality of workmanship. In the few weeks that it took to complete our project, we felt like we had become friends with the entire team.

I am likely to recommend Swank Builders to a friend because they do everything that we ask them to do, and they're always here to help.

Meticulous attention to every detail. Willing to go the extra mile to make sure the customer is satisfied. Great follow up after the project to make sure that the homeowner is satisfied with the finished product. I was very impressed with the willingness to provide not only the best quality product that you contracted for, but if they saw other flaws, they would take care of them. Also for example, my sliding door wasn’t on the track and they fixed that without telling me. I discovered that on my own. Swank Builders is committed to having impeccable, integrity and honesty throughout the whole process. I can’t say enough about their company well managed company.

Brett Swank and his team were excellent to work with from the beginning. The team included Jeremy, Dominick, Shane, and Chad as the primary group. There were timely. They cleaned up after themselves and did an excellent job for me. I would highly recommend them.

Would highly recommend Swank based on their high quality work, attention to detail, professionalism and responsiveness.

Swank Builder's was very professional and they cleaned up very well. They were quick, efficient, and did not leave any type of mess at all. I couldn't even tell anyone had been there working because they did such a great job cleaning up!

High quality work and supportive project management on our complex, lengthy home remodel project.

I would highly recommend Swank to other folks in my area looking for assistance with similar projects. I am overall very happy with the end product as it completely changed and uplifted the curb appeal of my home. The owner shows individual investment in each project by coming out and being actively involved from time to time and the builders/crew I was exposed to seemed to really care about their work product and make sure to include the homeowners where necessary instead of operating under assumptions or doing the minimum. Overall, everyone wanted to make sure the job was not just done to spec, but done to satisfaction and I am overall quite pleased with the project.

Always a pleasure to have a project completed by Swank Builders.

Quality work, done on time and as promised.

The crew from Swank, esp. Bryan Carpenter, was awesome! Competent, kind and quick! Thank you!

My wife and I were extremely pleased with their professionalism and skill.

Would absolutely recommend Swank Builders

They ( Eric, Mike, and John) were on time, friendly, clean and payed attention to detail. Kept me informed every step of the way. They had patience with all my questions and changes. Most importantly they did quality work. You have a forever customer in me.

They are very professional and easy to work with.

I could not be any happier with the people at Swank Builders. They were very professional, did what they said they would do, in a timeframe they said they would do. Their workmanship was excellent and cleaned up after themselves. What I appreciate the most was the day they started, they review all they were going to and after the work was done, they went back over what they done. There were no surprises. In the future, Swank is the first builders I will call.

We had a very smooth experience with Swank. We were given a timeframe when the job would start, given a product list that needed to nail down prior to job start and updates as things got closer. The crew kept to the time schedule. They were very respectful of our home and our privacy. In this day and time, dealing with a company that shows up, does what they promise and does it with pride and quality workmanship is a rarity. We were happy with our experience and would recommend and certainly use again for any of our own projects.

Clean

Clean - The crew cleaned as they worked, Kept all items tidy and were very respectful of our home.

Value

Value - In this day and time, a business that does what they say and does it well is hard to find. This was a big project that we had been saving for and anticipating for years. We are happy with the quality of the work and feel it was good value.

It was superior quality. We were absolutely thrilled with the ease of communication. They got the project done very very well.

They always provide the highest quality of workmanship and service.

The difference with Swank Builders is that I never had to be concerned with watching what they were doing to make certain I received quality work. They were very professional and I would absolutely call them again. They also fixed a small issue that I reported a few weeks after job completion with no hassle.

They did an excellent job, and I am very satisfied with it. I have had comments on how nice my flooring looks.

Absolutely! We have already referred a coworker and a neighbor.