They are highly overpriced and did a terrible job.
They're great! Was on time, efficient follow up. Had lots of helpful advice on how to maintain my stone surfaces.
Very pleasant person, punctual, love the finished product
Excellent service....very professional
The service provided was top-notch. They honed my marble counter tops and then they resealed my travertine in my bathroom and the grouting. They took it all away and put it back. Before I give the grade, everything was great about the service but the tech, his appearance could've been more professional, but an A otherwise. I would recommend them. The price probably wasn't competitive but I feel like that's why some people might gawk at using them.
They did a wonderful job on the marble in the bathroom. It was all quality and all that. They did a wonderful job. They did a great job. The marble counter top in our bathroom, it was very cloudy and we tried to clean it with lots of different things. They ground it down, refinished it and it turned out beautiful. I'd give them an A. They did a fine job. He cleaned the counter tops upstairs, and he showed me exactly how to do it so we wouldn't have to have him come out and do it again. They called ahead of time to make sure I'd be here. He was here right on time. I don't know if anybody could do it any better. I've already recommended them. I saw people who needed it done and told them about them.
They cleaned a shower floor and a back-stone hallway. I'd give them an A+.
Good customer service and good guys. They cleaned tile in my bathroom. I'd give them an A+. Everything was to my satisfaction.
We use them about every other year on our stone tile floors in the bathroom. They're very good. The last big job was probably last year. They do it every other year; they do our master bath. I would grade them as an A. They are the premiere expertise in our area.
The workmanship made it a positive experience. They just cleaned marble. I would grade them as an A.
The technician was very clear in talking to me about what he was doing and seemed very honest. We had some grout and mildew issues, caulk and mildew issues. So, he removed it all, cleaned all the stone, and he re-caulked. I'd give them an A. I'm giving them A's because I don't believe in perfection. I always believe there's room for improvement. I appreciate the Best Pick Reports, I've gotten other good service from it as well.
He did good work. They fixed the chips and then cleaned the granite. They were referred to me from another company. I'd give them a B+.
It was just good work, good price. They removed some grout in a shower and re-caulked everything. I'd say an A.
He was a hard worker and seemed to know what he was doing. They polished our kitchen island. It was white marble and he polished it for us. He would be a B. I had called them, and they were supposed to come out a couple months before and I waited at home all day and they never came. Apparently they never gave the driver the ticket, and I called back a couple months later because I hadn't found anyone else and they were able to come.
They showed up on time, they did what they said they would do, and there were no problems with the bill. Things just went pretty smoothly. They did bathrooms for me. I would say B. The quality of work was good, but now that I recall correctly, I had them come back more than once. So, there were some problems. I don't remember which visit it was, but there was some miscommunication in what time they were going to get there and it was an issue of my still being at work. Customer service was good. They were dependable, they followed-up, they sent reminders. There was one time they didn't show up on schedule, on time. In comparison to other people who've done work for me, I would say they were good. They were not excellent.
The guy that came was very friendly and professional and did a good job and cleaned up after himself. They cleaned and sealed my counter tops and my marble floor. I'd give them an A.
They did work for me about a year ago. They didn't do it this year. It was bathroom marble that he had to fix. I'd give them an A. It's been year so I don't remember that clearly but I have to be honest, if it was negative, I know I would remember.
The technician went above and beyond what he was asked to do and he was excellent. They were re-grouting some tile in the bathrooms. They were an A.
Excellent, I'm going to call them back. He was amazing. He had tremendous knowledge, did very good work, his prices were reasonable. I can't say enough good things. He polished my stone floors. He gets an A+. I would absolutely recommend them; I have already.
They did the job and did it good. I had grout cleaning in my shower, lime removal, he redid a table. I'd give them an A. The quality of work was very good.
I had a positive experience.
They were very prompt and did a thorough job. They did stone cleaning.
They seemed to care very much. We have a lot of granite, so they were doing the cleaning and sealing of it. I would give them an A+.
I had kitchen work done. I received the correct bid. I bid out a couple of places, got a bid from them, and it was fine. They did the work when they said they would, and they did it in the fashion I expected. They replaced countertops and tiles. I'd give them a B+ overall.
I liked the serviceman that came out. He was very professional. They did the cleaning of stone. Overall, I'd give them an A+ for the experience.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Stone Care Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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