I felt completely confident in their work and interactions.
I've used Russell Roofing several times over many years for large and small jobs because every time I'm very happy with their workmanship and results. Top-notch service is the norm starting from office staff to workers clearing the work site.
After installing a new cupola to top off the excellent roofing job the weather vane was omitted….. l called to get that done and the receptionist assured me she would call the scheduler to have it done so after several weeks l called my sales representative Peter and he apologized and said he would call the scheduler to get it done but again no results so I finally had my tree person do it. A shame to ruin your good job by such a minor screw up!
I am so happy I had Russel Roofing do the roof work on my University City home. They are the best! They identified the problem, shared photos of the condition of my roof by using images taken by a drone. Next they scheduled a time for the work to begin, weather permitting. The job was completed in a timely manner as promised. The job site was left clean and the workmanship was excellent!
There are many roofing contractor options out there but I’m so glad I went with Russel Roofing. You can tell these guys have many years of experience doing high quality work. All the people we dealt with were very professional and courteous. They also left the job site each day fully cleaned up and free from debris, nails, etc. Great work by a great team.
Can't say enough good things about Russell. Every employee we dealt with was friendly & reliable. Guided us through the project with ease.
Very high quality installation. Extremely professional. Great communication. Would highly recommend.
You were highly recommended by our neighbors and with good cause. Russell Roofing did an excellent job!
The proposal is to the detail so that no questions arise later. The job begins as scheduled with communication throughout. The skill and craftsmanship of the teams is extraordinary. So happy we chose Russell!
I believe Russell is trustworthy.
Good estimate and pricing, timely completion of work, without issue, AND quick, good cleanup
Work was very good. Staff knowledgeable.
Everyone was professional and knew what they were doing. A well-managed company. Not inexpensive, but it appears that their premium price is worth it because of premium materials and workmanship.
I will use it always when I needed.
This is a great company that does very professional work.
The work was fantastic. The schedule planning and communication as an unmovable deadline approached was not.
Excellent services
Russell was professional and responsive- this is the second time we have used them (different homes, haha) in a decade. Their work holds up.
You could hire a less expensive roofer, but you wouldn't be sure the work is done right and wouldn't have Russell's good service. With Russell, I didn't worry about the quality of the work, and now I sleep soundly knowing my roof is sound and water tight.
Prompt, professional, job completed on time
I was very pleased the first time and the second time.when Yu do your homework yu know who's out there doing great work
I’m very satisfied with their work.
Description of project and execution made just as proposed
Thejyvwrrecthe very best of the many service and repair people I have had over the 20 years I have owned my 1906 built house!
Jeff took the time over multiple visits to help me plan and select the correct products and service. Wonderful experience.
I have already recommended Russell Roofing to my neighbors.
Great work on installing new windows and screen door. I would highly recommend Russell Roofing.
I'd recommend based on the work, but provide a heads up that they will live some mess.
All persons involved were very professional. The siding looks excellent.
This is the second time I have used them and I have been very, very happy on both occasions. I have referred them to friends in the area and they have contacted them.
We're pleased with the work so far. Time will tell how the roof wears, but no problems so far. The jury is out on the replacement skylight, which is very different from the one it replaced. I had expected a major upgrade, but it's not clear that it is so far. We'll know more as the weather warms.
Excellent work and customer service
The work itself on the roof was excellent. We are sure the roof is going to last a lifetime. The experience with our salesperson/project manager, however, was often - and remains - stressful and uneven.
Fantastic experience from the initial sales call to the final “walk-through!”
I've used Russell twice, so obviously I'm a satisfied customer. A full service supplier, handling roofing, siding and attic insulation!!
They did a great job!
They were very professional, well-prepared and did a great job. Obviously they know what they are doing. I am happy with the completed project.
The company hung in with us through the pandemic and a year of negotiations, meetings, and church committee questions. Once the job was started the job flowed smoothly. It seems that the company is very busy so it took a while to get on their calendar to have the job start.
They do great work. The satisfactions is really good.
No, not likely to recommend Russell Roofing to a friend.
They do great, clean, and neat work. They are also very personable, and it was good all the way through.
Overall, we are VERY satisfied with our windows and install. The crew was very professional and the price was unbeatable.
I would but I think the price is high.
The best roofers I’ve used.
If I have opportunity, I will dissuade any friend or family from using Russell Roofing.
Russell lived up to its reputation as the best in their field. From consultation to completion, they are the best. Travis and John were exceptional. Will use Russell again. Quality workmanship.
Good work from what I can tell
I have used them in the past and had excellent work done both times.
I would recommend them for the roofing and window services, not for gutters or follow through care.
Russell did an extremely effective job in my roof replacement. Everything was done in a timely fashion and the site was left neat and tidy Pete, the Project Manager kept me appraised before hand as to what to expect and the outcome speaks for itself.