The work was fantastic. The schedule planning and communication as an unmovable deadline approached was not.
Excellent services
Russell was professional and responsive- this is the second time we have used them (different homes, haha) in a decade. Their work holds up.
You could hire a less expensive roofer, but you wouldn't be sure the work is done right and wouldn't have Russell's good service. With Russell, I didn't worry about the quality of the work, and now I sleep soundly knowing my roof is sound and water tight.
Prompt, professional, job completed on time
I was very pleased the first time and the second time.when Yu do your homework yu know who's out there doing great work
I’m very satisfied with their work.
Description of project and execution made just as proposed
Thejyvwrrecthe very best of the many service and repair people I have had over the 20 years I have owned my 1906 built house!
Jeff took the time over multiple visits to help me plan and select the correct products and service. Wonderful experience.
I have already recommended Russell Roofing to my neighbors.
Great work on installing new windows and screen door. I would highly recommend Russell Roofing.
I'd recommend based on the work, but provide a heads up that they will live some mess.
All persons involved were very professional. The siding looks excellent.
This is the second time I have used them and I have been very, very happy on both occasions. I have referred them to friends in the area and they have contacted them.
We're pleased with the work so far. Time will tell how the roof wears, but no problems so far. The jury is out on the replacement skylight, which is very different from the one it replaced. I had expected a major upgrade, but it's not clear that it is so far. We'll know more as the weather warms.
Excellent work and customer service
The work itself on the roof was excellent. We are sure the roof is going to last a lifetime. The experience with our salesperson/project manager, however, was often - and remains - stressful and uneven.
Fantastic experience from the initial sales call to the final “walk-through!”
I've used Russell twice, so obviously I'm a satisfied customer. A full service supplier, handling roofing, siding and attic insulation!!
They did a great job!
They were very professional, well-prepared and did a great job. Obviously they know what they are doing. I am happy with the completed project.
The company hung in with us through the pandemic and a year of negotiations, meetings, and church committee questions. Once the job was started the job flowed smoothly. It seems that the company is very busy so it took a while to get on their calendar to have the job start.
They do great work. The satisfactions is really good.
No, not likely to recommend Russell Roofing to a friend.