Every representative of Russell Roofing is extremely professional in what they do, from the estimator to the workmen.
I admired the roofing skills and so much the craftsmanship and professionalism shown by all the employees of Russell Roofing that I will surely share with a friend.
Travis and his entire team were professional and communicated well with me every step of the way. My new roof looks amazing, and I have complete confidence in the work they did. As if that isn't enough on its own, prior to my roof being rebuilt Travis also one day kept me calm by offering me fabulous advice when rain started dripping into one of my rooms. AND a few weeks after my new roof was installed, I learned that Russell Roofing would be on my neighbor's roof and asked if they could take a few minutes to add a support bolt to my rain gutter. The team very kindly took care of that and then didn't even charge me. I love Russell Roofing and will always give them many, many stars when asked to rate them. They provide incredible service with absolute kindness.
We will recommend. The roofer was fantastic.
I appreciated the good communication and professionalism they displayed. They kept me informed about everything.
Job well done. No problems.
This is what you want from a company go over everything with you explain all materials with keep you posted on every step. I will definitely recommend Russell Roofing with no hesitation.
Again great job guys
Yes, I have already recommended Russell Roofing to many people. Very happy with their professionalism, communication and the quality of their work. Love the Customer Cam, it shows that they take pride in their workmanship.
The craftspeople were unintrusive, and they did the job without any inconvenience to me. They did it when they said they would. I don't see any leaking, and I'm satisfied. I did see a couple of pieces of metal left behind, but that is the only thing I can fault them for.
I had previously used Russell Roofing for the roof and had been very satisfied with them. That's why I used them to build the chimney.
They have good quality and good service!
Our church has used them for many years and they have always treated us well and done excellent work.
Very professional and excellent quality. Maybe slightly more expensive than others but worth it for quality of their workforce!
They're very responsive. I think their prices are reasonable.
Good company that does good work!
I highly recommend Russel Roofing if you’re looking for honesty, reliability, skilled contractors and fair prices!!
Dealing with your people was a breath of fresh air compared with many of my experiences with contractors.
I will recommend Russell Roofing to family, neighbors and friends. Very professional Company, friendly customer service & sales, hard working men & women who respect your property and address your needs immediately.
I felt the job was rushed, which caused property issues.
This was a commercial job. I would recommend them to a company versus a friend. They didn't do any personal work.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Russell Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys