Had a pleasant experience during a very difficult storm season, very tight windows around storms during roofing tear out and replacement, but not one drop of water got in our house! They are super fast on tear out and the craftsmanship on new roof exceeded our expectations. Overall a great experience.
I had David Shields come out to do the estimate for my roof. He checked the roof and said nothing was wrong with it. I told him I would call him when it was time to get one. So, I called Ranger Roofing because I appreciated his honesty.
Ranger Roofing of Oklahoma did superior work with our roof and gutters. They communicated very well with us. The started early in the morning and would've worked passed 10:00 at night if we would've let them We are very pleased with the job that they did!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ranger Roofing of Oklahoma as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys