They delivered on everything that they said they would. It was an amazing experience, in a really horrendous situation. They were great at taking care of things.
PuroClean Restoration Specialists of Frisco did an awesome job for our damaged property. They did everything as expected and better. No complaint.
They were quick and my need was urgent. They really came quickly and took care of it. It was the best thing I experienced with Puroclean.
They were really professional and finished everything in a timely manner.
They were very professional and explained the issue very well. We worked with Ryan Boomer. We had a pipe burst which caused a flood on the second story. They were so great throughout the wreck of a process!
The work they did was great and they were always on time, above the standard and our expectations.
They were incredibly responsive and highly professional. We are very satisfied with their services as they were neat and did wonderful work.
Great service and great people
They responded very quickly. They provided a good explanation of their services and were very helpful and knowledgeable.
PuroClean Restoration Specialists of Frisco was very friendly and helpful!
PuroClean is above and beyond professional in every respect, everyone who did work and every work were all avove and beyond expectations. I HIGHLY recommend them!
They were at my home within the hour after my flood. They were very professional and kept me well informed.
Recognized Excellence - I would like to recognize Sean Butler for his exceptional service.
Areas Of Satisfaction - They exceeded all of my expectations.
PuroClean was able to describe what was going to happen throughout the process and walk me through it so that I could get the best service possible.
A very respectable group of men. They responded very quickly. They made and met their appointment times. They addressed my questions and concerns very quickly and informatively. I was treated respectfully and never felt intimidated by asking many questions about what they were doing. They cleaned up everything they had to expose to get their job completed. They even dealt directly with the insurance company.
PuroClean Restoration Specialists were timely and the quality of work and materials were great.
Brian was very helpful. I would recommend anyone toPuroClean Restoration Specialists.
PuroClean Restoration Specialists did a great job on everything.
They were professional and courteous.
PuroClean Restoration Specialists was fast, professional, and did complete work. No issues whatsoever.
They did a good job for us. It wasn't without some delays, but I'd use them again.
Their customer service is really good, but their machines kept cutting out, and I had to keep restarting their machines during the entire 72-hour process it took to dry out the home. That was a little annoying, but other than that it was fine. Overall, I would give them a B-. They didn't really do anything besides set up the machines and leave.
Just did an overall good job. They were courteous. They were good. I'd give them an A. I'd recommend them.
PuroClean did some clean-up last year. They came in on the weekend when we were really needing some help. They came pretty quickly, they seemed to know what they were doing, and set up everything that we needed, and dried everything up that we needed. I would grade them A+. I think we’ve already recommended them.
I worked fine with them. They did water damage remediation, and mold remediation, but mostly the water. They get a B.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of PuroClean Restoration Specialists of Frisco as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys