They did a good job for us. It wasn't without some delays, but I'd use them again.
Their customer service is really good, but their machines kept cutting out, and I had to keep restarting their machines during the entire 72-hour process it took to dry out the home. That was a little annoying, but other than that it was fine. Overall, I would give them a B-. They didn't really do anything besides set up the machines and leave.
Just did an overall good job. They were courteous. They were good. I'd give them an A. I'd recommend them.
PuroClean did some clean-up last year. They came in on the weekend when we were really needing some help. They came pretty quickly, they seemed to know what they were doing, and set up everything that we needed, and dried everything up that we needed. I would grade them A+. I think we’ve already recommended them.
I worked fine with them. They did water damage remediation, and mold remediation, but mostly the water. They get a B.
It was very positive. I was hysterical, and they were very nice at calming me down. I'd give them an A+. I would recommend them.
I'd give them an A.
I'd give them a C for average.
The guy was very knowledgeable, very helpful, and just very nice. He kept me in the loop about what was going on and what would happen. For the overall experience, I'd give them an A+.
It was actually real nice. They were very caring, very courteous, they did the work, and it was very clean. They get an A+.
PuroClean was very good, really fast, and professional. I liked that they were fast and seem to communicate very well. I would grade them A.
It was really good. They were on time, and we really liked the whole experience. I'd grade them A+.
It was a very bad situation, and they got stuck in the middle of it. They fixed a very bad situation. They did excellent work, I had no complaints, and I have recommended them.
They were professional, they explained the entire process very thoroughly, and all of the legal ramifications of mold remediation so I got comfortable with what they were doing and why. They get an A.
PuroClean showed up when they said they would, which is huge, and they cleaned up after themselves. The work was done well. They did A+ work.
PuroClean was very honest. They were very clean, and they explained everything they were going to do. I’d rate them A+.
It was good. I liked all of it.
It was fantastic. They were quick to respond. They were fast to get everything done. They worked with my insurance rate. They were awesome. They’re A+ for sure. I would absolutely recommend them.
I think PuroClean gave me a good estimate as far as timing to when everything would get done. They had good customer service. I’d rate them A.
PuroClean did excellent work. I had zero complaints, and I'd recommend them.
I had a positive experience.
They did a great job. I think the project manager did a great job at communicating with us, just picking up on our needs, and responding to us whenever we had an issue or a question or something that wasn't coming out to our satisfaction. Overall we were satisfied with the water remediation. I would grade them A-.
Overall the service was good, and I'm happy with the outcome of the service that they provided. I'd give them an A+ for the overall experience.