Without a doubt! We would most definitely recommend Premier!!
Because they did a very poor job. None of the plants they planted have thrived or bloomed. I feel I wasted my money. I sent them multiple emails about this and they did not listen. It was a terrible experience.
They cut some corners while doing my project and as a top rated company I did not expect that. They came and did not even have all the materials that they needed. It was not a professional job. They cut the stone on my grass with nothing behind it, which tore up my grass. They did not even apologize. I was told it would be taken care of but I have not heard anything else about it from them. They need to buy some new sod and replace the grass in that area. The communication was not good and they do not acknowledge their mistakes. They were trying to save money on materials which made my project look unprofessional.
They do good work.
In the past they have always done an excellent job. However this year they did not put in some ground cover in one bed that had been part of the contract. I notified them and was told that it would be done very soon. However it was never done.
We've had them do two small projects at our townhome and it was very satisfactory both times. They had a really good response time. We asked them for ideas but told them not only things like what our budget was but kind of what we were looking for as well, and what was great was that both times they were able to take our ideas, turn it into something even better, and still make it work within a price that we could do. What I particularly liked about them was I went through probably at least a dozen other local businesses to try and get ideas and really got shut down because we are in a townhome situation, and they did not even bat an eyelash at the fact that we were in a townhome looking for smaller projects versus these potential multimillion-dollar projects with houses in this area and I really, really appreciated that too. I'd give them definitely an A.
I liked the designer, the guy that organized it, arranged, did the design, and everything else. He had a good plan and made sure it was executed correctly. I'd give them an A+.
I really wasn't satisfied with it. I think I paid too much money for two small bushes, and I had asked Hans to try and get me a landscape rock for the front of my house because I had recommended him for a very big deal to one of my friends, and he never looked into it. So, I'm kind of disappointed in the service that Hans provided this time. My latest experience with Hans, mediocre. I'm disappointed in them, very. I'd give them a C. I'm disappointed in Hans, very.
They were very good. Overall, they were very attentive, took their time, explained things to me, different designs. I'd say a B+, A.
They did the job as asked. We did have some comments and some feedback where in the initial job we weren't entirely pleased. They came back immediately, cleaned it all up, fixed it, so that's about as much as I can ask for from a landscaper. I'd give them a B, since they did have to come out a second time.
We were very, very pleased. They've done work for us before. Just good people, timely manner. It was very good. I'd grade them as an A.
I used them for years. I've moved off the property but I was always pleased. They're reasonably priced and always did a good job. I would give them an A+. They were always on time. They've had to change several times because of the weather, but that's expected.
Premier Turf & Landscaping did a very good job. We like the company in general. They're just very good, very diligent, and professional. I had no complaints.
They've always done a good job. They did general landscaping work. I'll give them a B+.
I had asked for someone to give me a quote for a fall cleanup this year and I never got it back and then I just let it go, but I do like everything they've done for me. I would like somebody to come in the spring and get things cleaned up and in order for me again, if I can get on their schedule for that. They're great. They really are great. I think they do really nice work for a good price, and somehow the ball got dropped on us last fall. I'm not blaming them at all. I would just like to get back with them and get something scheduled for the spring, because they really are excellent. I would give them an A.
They were wonderful. They seemed to know what they were doing. They were honest and reliable. I would give them A-.
They're just very good communicators. They put in landscape lighting, and whenever I reached out to someone, they were very good about getting back to me and taking care of the issues, so they were very responsive compared to most companies out there. I'd give it an A.
I was extremely happy with the work that they did. The product that they recommended that they used for the project—we received a lot of compliments in regard to not only the appearance of the product, but the installation also. They did a Techo-Bloc hardscape project leading into my garage. I would definitely give them an A+, and I plan on using them again this year for a backyard landscape project. I thought the quality of work was very good. I thought the designer that they used was also very good and was able to visualize. We had two designs and, actually, I was only using Premier as a second opinion. I chose to go with them based upon the design that the designer came up with which fit into another project that we did later on, but didn't do it with Premier because at that time, the designer was no longer associated with Premier, but I wanted to use the designer so I used the company that he was with. There was some follow-up by the designer who also led the install team, and he did come by a couple times just to see how things were doing, if we were still happy with everything, if there was any issue. So those people, those guys are a dime a dozen, but as I said, I was extremely happy with Premier and I do plan on using them again on a backyard landscape project I'm planning to have done this year. They were very good. There were some weather problems, had to excavate where the foundation had some rain, stuff like that, so it did delay a little bit of the installation time. And they had an equipment issue, which seems to be fairly common among landscapers, but it was OK. Instead of being able to use a machine to dig the excavation—they had to go down 13 inches—they did it by hand, but it got done. I came across Premier because I was using Best Pick Reports that year.
Premier Turf & Landscaping did work over the course of the year. We were very happy with them. Good customer service and timeliness. I'd give them an A rating.
They came when they were supposed to come, they cleaned up after themselves, they did a good job, and they listened when I told them some things that I wanted changed. I would give them a B+. The quality of work was good. I had a couple things I had to ask them to change because they ignored a couple of things the first time around, but they came back immediately and fixed it. They cleaned up after themselves very well. I used them three years in a row and I would recommend them.
I think we got them from Best Pick Reports. I think their price, their workmanship, quality, and then their responsiveness made it positive. I would say an A-.
They're professional and did the work, no issues with anything. Premier did landscaping work. I'd give them an A.
They were very quick in responding, they got the work done, and they came when they said they were going to come. They had to repair a brick wall and some pavers. I would give them an A.
Over a year ago, they took down a tree. It came down very quickly. They came back a few days later, put down the sod, and it has held up very well over the last year. I'd give them an A+. I don't recall them being late or anything. They were fine, clear across the scale.
Premier Landscaping & Turf re-landscaped, added some rocks, and cut out the trees in our yard. They basically did a re-design and planted some new flowers. I'd give them an A.
They're good. No complaints.
Premier Turf & Landscaping did lighting and some minor landscaping for me. I would grade them an A.
Premiere Turf & Landscaping did some landscaping, some trimming of trees, some laying of mulch, and they got the lawn ready for the fall and winter seasons. I'd give them an A. They're good, but they’re a little expensive.
I’d grade them an A. They cleaned up, put in new plants, and did some trimming.
They did really good, quality work, and they did it in a timely manner. They did the yearly cleanup, so it was edging, mulching, weeding, and things like that.
They did some landscaping for me. I think they did a good job and we didn’t have any complaints. I think they were pulling some things out. I’d give them an A for my overall experience.
They were on time and they did the job that I asked. Everything looked fine. They took care of some mulching and landscaping in the front. I’d give them an A overall.
There have been some issues, but I think they’re addressing them. They had very good customer service. Hans was very responsive when I emailed or called him. There have been some trees that have died, but it may not be because of them. We resolved the problem. There was a drainage pipe that was installed that was kind of not draining, and they are going to send another technician out to work on that. There are some issues that are being addressed. I would give them a B+ for the overall experience.
We liked the work that they did, and they cleaned up afterward. They’re very reputable and know what they’re doing.
They were pretty highly rated but to tell the truth, I was fairly disappointed in them. Their price was very high and I had to keep calling them in order for them to call me back and finally when they called me back it was too late. I wanted some work done in the fall last but by the time they called me back I couldn't do anything until the spring. I just felt like my job was too small for them and they didn't really care about it. It was only a few thousand dollars and I guess they paid more attention to those larger jobs. I'm disappointed with them. I signed a contract with them to do some additional work but I'm not going to have them do any more work. They just did yard work. I asked them to reseed my front lawn. Basically, they had to tear everything up and put in some new grass. They did that and then I had to call them back and ask them if they were going to let the soil stay on top of the grass. They said they would come back but they kind of forgot about me. When they came back they really didn't do a good job picking up the straw mats that were covering the lawn. I would think that before they put in new seed or new grass they would put in some top soil. They didn't do that. They basically put it right on the dirt that was already there. I asked them whether they needed to put in topsoil and I was told no. Guess what, the new grass that they put in is already dead. Based on my overall experience with them I would give them a D.
They put in new sod and now half of it is white but I am not sure why. For my overall experience, I’d give them a C- because the work was not good.
They built a fence, a patio, and realigned my driveway. I’d give them B+ or an A- for my overall experience with them.
They put in paver stones, a walkway, and deck for me. I’d give them a B for my overall experience.
They came up to the house and did what they needed to do—they put the plants down where I wanted them to put the plants, and they were very gracious about it. They planted them, did their work, and then left. I chose them because I had worked with them before. Their customer service was fine—great. They were A+; I have no complaints.
It was very positive, very pleased. They still have to come back and replace some plants that didn't make it but they promised they'd come back and I believe them. We're very pleased with the work. They installed landscaping for the entire property, front back and side, beautiful walkway and sprinkler system. Hans is excellent, he was on top of it and was very responsive returning calls so I would recommend them. As a matter of fact I just recommended them to a real estate broker friend of ours. They provided best value, it was the best value for the reasonable price and they were flexible. They get an A+.
They were very professional, they were on time, they completed the job as promised, and they were reasonable price wise. They were doing landscaping. It was the first time I used them. I found out about them through Best Pick Reports—I believe they had an honorable mention last year.
The price was good, and they did the service they said they would. They were doing some landscaping in my front yard. Probably an A.
They I thought did good work and we were satisfied with their product. It did take them a while to get it done but that was probably weather rather than their fault but that would be about the only complaint I had. They were doing a little patio and some planting. It was the first time I had used them.
It took a little while for somebody to get over here to begin with but once they were here the work was fine. I was having some issues with the water drainage and some of my grass roots so somebody was supposed to come in and take a look and nobody ever did so I've just kind of left it alone. I spoke to somebody twice and they said somebody will call to schedule to come back to take a look but I never heard from anybody so I kind of gave up. One of my neighbors used it and I have actually referred them to another neighbor. They did some landscaping on the side of their house, dug up the area, put some mulch down and built it up. I would say it was medium, it wasn't excellent.
They've done good work and in fact they just did some more today. I called and had them come back a second time, they did some more work today. They were prompt, as far as coming by and giving the estimate and stuff, reasonably priced and did good quality work. First time in the Spring they did some garden clean ups, edging, mulching, mulch the beds and today had them clean up and trim the bushes and stuff. This is the first and second time, the spring was the first time I used them. Just calling local numbers and I'd seen their local trucks as well so I've seen their name. I'd give them a B+ because I actually have to call the guy back to trim things a little bit further. Last time I called them and said hey can you come back and tweak a little something whatever they're not resistant to that at all so it's very close to excellent but can't quite give them the excellent, I'm kind of picky.
I guess they did an OK job. I chose them because they were in Best Picks and they gave us the best price. Probably about a B. They did some stonework which I wasn't real happy with and then they did some enlarging of the flower beds and planted some additional plants for us.
They had a good plan for what we wanted. We had some trees removed and replaced by different trees, we had sod put in and we had a strange little request - we have a little parking lot but they did a very tedious business planting grass in a hole in the concrete. Probably a B-.
They did a good job. He did what I asked and put the plants in and everything. My neighbor gave me his name, he had done some work for her so I just got him. I'd give him a B.
They gave me a price up front, they did what I asked them to do, and that was it—pretty simple. It wasn’t anything complicated, they just planted some bushes and flowers in the front of the house, did a little bit of grading and that was it. I got a bunch of price quotes and they were the lowest.
The fellas that worked there worked hard and did what I asked. They came back the next day to finish up and make sure I had enough sod—they just did sod for me. I chose them because they were in the Best Pick Reports. I called different places and talked to them, and I had a good feeling about the people I talked with on the phone.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Premier Turf & Landscaping, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys