We love the work that Phoenix provided on our screen room and deck project. Phoenix delivered in under a month with superior craftsmanship. I would recommend Phoenix to anyone looking for quality work and responsive service throughout the build of the project.
My one star would be because I'm unhappy that the driveway has cracked, and the issue remains unresolved.
Clint is the best. He is very thorough and knows what I want before I know, which makes it very easy.
We loved the quality of work that Phoenix Home Services provided and subsequently contracted again for a much bigger job. Once again, Phoenix Home Services did a great job! They completed the work on time and worked within our budget to make sure we were satisfied. I strongly recommend this contractor to all my friends and family.
Our project was a new portico / a new walkway / a new driveway / installation of new outdoor lighting / installation of a new doorbell / purchase and installation of a new front door. We highly recommend Phoenix - they are professional and highly skilled. Great communication with the family and adhered to the time line for the project. Greatly appreciated the design creativity of Clint Asmer who submitted a clear design for the front of the house which matched the traditional house style.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Phoenix Home Services, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys