The sales agent needs to go into more detail about the insulation. Don’t assume that the buyer will know the correct questions to ask. It’s the little things that can make a good sales or break it.

Pacific Bath rocks! We originally brought them in to assess replacing an existing shower stall with the Kohler Luxstone shower system. This shower system is wonderful - marble look and feel, without the huge cost. After assessing our original shower location, I threw out a wild idea of removing the existing but seldom-used bathtub instead, leaving room for a much larger shower system with three heads, including a rain shower. The assessor loved the plan and helped us design a great system on the fly. This helped us address multiple issues - an old/worn bathtub that needed replacement, a much larger couple-friendly shower system, and new room for much needed cabinet space in the old shower location. The installers were able to schedule us in about a month, and the installation only took two days plus a short walk-through/demo on the third day. All of the work was immaculate, and the installers were polite and friendly. Two months after the installation - we love every single shower we take. Highly recommended!

Honestly the price is on the VERY high end. Other than that we would recommend!

More than we expected.

Outstanding quality, one very minor glitch fixed w/o question, very happy !
Nice people....

Was very
Pleased with the quality
Io services and shower

100% would recommend!

I cannot wrap my head around how this shower cost as much as it did. I would have trouble recommending this to anyone because so far I haven’t talked to a single person who thinks it was a good value. In fact, everyone I’ve mentioned it to has told me I got screwed. It is a nice shower, but the price for what we got was way too much.

Not likely to recommend and will post comment and review on social media to expect compilation to take 30+ days.

I highly recommend them. They were professional, on time, and in good communication. No surprises.

Excellent overall experience and quality. Have already recommended to my neighbor who intend to get a walk-in shower at some point though they have other things lined up first.

I would recommend Pacific bath with out any reservations.

Testimonial

Testimonial - Outstanding in all aspects of this project!

Additional Comments

Additional Comments - The installation team was professional, experienced and focused on customer satisfaction.

Install Team

Install Team - Our installers were the best. Their attention to detail was truly extraordinary and and they felt like family by the end of our two-day install.

Installation

Installation - I’m so in love with this walk-in shower. Thankful I didn’t wait until I absolutely needed the safety features to get this.

Fantastic job Pacific Bath! From Paul starting the project, Carrie taking on the next portion, and Shane and his crew performing the work, my family couldn’t be happier!!! This project was needed on short notice due to my mother having surgery. We consulted with Pacific Bath on what they could do to help senior citizens. They exceeded expectations! My mother said she gives them “double 10 stars” and “clean, clean, clean!” Great job team, my parents are happy and my family really feels like picking this business has just been a blessing. Thank you!!!

Demonstration

Demonstration - We talked about how clean everything was handled. Great experience!

Experience

Experience - Overall, we are very satisfied!

Additional Comments

Additional Comments - Fantastic job Pacific Bath! From Paul starting the project, Carrie taking on the next portion, and Shane and his crew performing the work, my family couldn’t be happier!!! This project was needed on short notice due to my mother having surgery. We consulted with Pacific Bath on what they could do to help senior citizens. They exceeded expectations! My mother said she gives them “double 10 stars” and “clean, clean, clean!” Great job team, my parents are happy and my family really feels like picking this business has just been a blessing. Thank you!!!

Additional Comments

Additional Comments - I was very pleased with all of the individuals that I came into contact with both personally or just over the phone. All professional and very nice. We're enjoying our new shower!

see final comments on dust and install error. The escutcheons ,these are the decorative covers over mounting screws for the shower head Assembly, not properly installed on shower spin when trying to clean.

Testimonial

Testimonial - Very rare that a project goes that smoothly It was a pleasure to see the transformation completed in 2 days!!

The entire process was smoothly coordinated and the quality of the work met our expectations. The new shower is wonderful!

Everything was great!

Additional Comments

Additional Comments - Pacific Bath did a great job with our new shower installation !!!!

Different size panel than ordered, different floor and fixture finishes than expected, alignment issues with drain, faucet and shower head, still waiting for the glass enclosure. See "Additional Comments".

Very expensive. They did a great job on the shower but part of the job included making the top section of the shower stall "paint ready". I would rate that part of the job a 2 of 10.

Both the sales and installers were professional and did a fine job.

In-Home Sales

In-Home Sales - Your technicians were amazing! They did a beautiful job and clean up.

Install Team

Install Team - Loved your team they were both courteous and professional.

Awesome experience from first contact to the excellent condition of the shower to the clean work srea