They did a good job. It looks good.

great service

Felt that it was not the best quality work as far as neat finishing.

Their customer service was phenomenal.

I highly recommend Northside Floors and have already recommended my sister to use them.

They took time and installed my floors carefully and to my satisfaction.

I had a wonderful experience with Northside Floors. My sales rep, Yovani Alvarez, and his install teams were outstanding in every way. Yovani is professional, knowledgeable, enthusiastic, answered all my questions thoroughly, texted often to keep me in the loop every step of the process, promptly replied to all my texts, and went out of his way to ensure I had a smooth experience. A few of my questions required several in-person meetings onsite to resolve, which involved a lot of extra driving for him but he was always willing and eager to do it. I liked that his install team worked on only my project continuously from start to finish, rather than leaving in the middle to go do some other project and then returning to mine. The install teams (one installed new hardwood, the other team installed new carpet) were highly skilled, meticulous, clean, and did a beautiful job. I liked their contract and their payment terms, and they worked with me on the pricing. I would highly recommend Northside Flooring!

We've used Northside for three larger flooring jobs in our home and they were fantastic to work with.

Northside floors did a very professional job installing our hardwood floors; excellent craftsmanship.

Bob Haddon and his entire organization are customer focused, professional and committed to high quality work.

Types of work

Bob and his staff helped us choose a hardwood floor for the entire upstarts. We are very happy with the Acacia flooring selected.

Quality Of Materials

The wood flooring and molding installed is very good quality.

Quality Of Workmanship

Our downstairs wood floors were re-finished and the workmanship was excellent.

Knowledgeable

Their knowledge of hardwoods was very helpful and valuable in selecting our new flooring.

I love my carpet! The guys that installed were polite and efficient. I am disappointed that I have two places where the rug is buckling! Can you fix this?

Areas For Improvement

Northside Floors did not fall short of my expectations. I have had them do two types of flooring, carpet and laminate flooring. They were very good in both types of flooring.

Areas Of Satisfaction

Northside Floors met and expectations in both areas of flooring that I have had them do. They did a good job. I plan on having more work done in the future and it will be done by them as well.

Cindy was a great sales person, very polite, professional, and knew the product. The gentlemen that did the work were very nice, polite professional.

Recognized Excellence

Cindy Parham

Areas For Improvement

None

Areas Of Satisfaction

The kitchen floor.

Recognized Excellence

Yovani was a very good sales person, he was concerned and very helpful. He made sure we were taken care of!

Recognized Excellence

Yovani - he’s great in all ways, professional and helpful

Areas Of Satisfaction

Trust plus helping us out quickly in a pinch

Recognized Excellence

Great communication, easy to work with in scheduling, high quality work, and good products

Areas Of Satisfaction

Happy with overall project

Northside Floors was the only company in the greater Atlanta area, that would help me with a repair. They came out and did an excellent job on both my hardwood floor repair and new ceramic tile install. The repair work was professional and looks like the original. I have posted reviews on NextDoor and Home Advisor, about the helpful and professional work that NorthSide floors provides.

Recognized Excellence

the whole crew from office to installers and sales rep. Roger.

Areas Of Satisfaction

everything

Additional Comments

kudos to a job well done.

Would not recommend. Plan to have floors redone by someone else.

Timely installation, excellent work,

Very satisfied

Though I've been extremely happy with the hardwoods put down I am disappointed that my carpet installed upstairs still shows seams.

I am disappointed with the quality of service and the lack of communication. Daniel was nice and seemed to know what he was doing. Cindy didn’t give us right information which is why the project wasn’t 100% quality.

There were neighbors standing on my driveway at 9pm on at Saturday night watching furniture being moved back into my house who were interested in getting hardwood floors. All said they could not deal with work not being completed during daytime hours. I really didn't have to make a recommendation. The company spoke for its self

after 2 years the finish is holding up nicely