They did a good job. It looks good.
Felt that it was not the best quality work as far as neat finishing.
Their customer service was phenomenal.
I highly recommend Northside Floors and have already recommended my sister to use them.
They took time and installed my floors carefully and to my satisfaction.
I had a wonderful experience with Northside Floors. My sales rep, Yovani Alvarez, and his install teams were outstanding in every way. Yovani is professional, knowledgeable, enthusiastic, answered all my questions thoroughly, texted often to keep me in the loop every step of the process, promptly replied to all my texts, and went out of his way to ensure I had a smooth experience. A few of my questions required several in-person meetings onsite to resolve, which involved a lot of extra driving for him but he was always willing and eager to do it. I liked that his install team worked on only my project continuously from start to finish, rather than leaving in the middle to go do some other project and then returning to mine. The install teams (one installed new hardwood, the other team installed new carpet) were highly skilled, meticulous, clean, and did a beautiful job. I liked their contract and their payment terms, and they worked with me on the pricing. I would highly recommend Northside Flooring!
We've used Northside for three larger flooring jobs in our home and they were fantastic to work with.
Northside floors did a very professional job installing our hardwood floors; excellent craftsmanship.
Bob Haddon and his entire organization are customer focused, professional and committed to high quality work.
Bob and his staff helped us choose a hardwood floor for the entire upstarts. We are very happy with the Acacia flooring selected.
The wood flooring and molding installed is very good quality.
Our downstairs wood floors were re-finished and the workmanship was excellent.
Their knowledge of hardwoods was very helpful and valuable in selecting our new flooring.
I love my carpet! The guys that installed were polite and efficient. I am disappointed that I have two places where the rug is buckling! Can you fix this?
Northside Floors did not fall short of my expectations. I have had them do two types of flooring, carpet and laminate flooring. They were very good in both types of flooring.
Northside Floors met and expectations in both areas of flooring that I have had them do. They did a good job. I plan on having more work done in the future and it will be done by them as well.
Cindy was a great sales person, very polite, professional, and knew the product. The gentlemen that did the work were very nice, polite professional.
The kitchen floor.
Yovani was a very good sales person, he was concerned and very helpful. He made sure we were taken care of!
Yovani - he’s great in all ways, professional and helpful
Trust plus helping us out quickly in a pinch
Great communication, easy to work with in scheduling, high quality work, and good products
Happy with overall project
Northside Floors was the only company in the greater Atlanta area, that would help me with a repair. They came out and did an excellent job on both my hardwood floor repair and new ceramic tile install. The repair work was professional and looks like the original. I have posted reviews on NextDoor and Home Advisor, about the helpful and professional work that NorthSide floors provides.
the whole crew from office to installers and sales rep. Roger.
kudos to a job well done.
Would not recommend. Plan to have floors redone by someone else.
Timely installation, excellent work,
Though I've been extremely happy with the hardwoods put down I am disappointed that my carpet installed upstairs still shows seams.
I am disappointed with the quality of service and the lack of communication. Daniel was nice and seemed to know what he was doing. Cindy didn’t give us right information which is why the project wasn’t 100% quality.
There were neighbors standing on my driveway at 9pm on at Saturday night watching furniture being moved back into my house who were interested in getting hardwood floors. All said they could not deal with work not being completed during daytime hours. I really didn't have to make a recommendation. The company spoke for its self
after 2 years the finish is holding up nicely
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Northside Floors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys