Additional Comments - Gideon and his team are great to work with. I would recommend them to anyone for any project and will definitely use again!
Areas Of Satisfaction - Their responsiveness exceeded my expectations.
Areas Of Satisfaction - Excellent communication. I always felt like our project was the highest priority and we were well cared for. Also very impressive that Gideon conitinues to reach out to ensure satisfaction after completion.
Areas Of Satisfaction - The work product, communication and they commitment to project.
My wife and I could not be happier with the results from New Concept 180. Going through a 5 month gut rehab is a painstaking process, especially since we lived through the process. Gideon prepared us for this and was unbelievable to work with during this process. In fact, my wife an I commented almost daily that we could not imagine going through this project with anyone else. We had several friends go through similar projects, all of whom had at least a couple major issues or problems arise. We had zero major problems, zero. Gideon does a wonderful job in setting expectations and, most importantly, staying on budget! He is not the cheapest contractor on the block, but honestly, would you want to work with the cheapest guy on the block? You get what you pay for with Gideon, which is first and foremost, exceptional craftsmanship, along with great customer service and responsiveness, which in the contracting industry rarely occurs. I can not recommend New Concept 180 high enough....they are amazing.
Expertise - We had quite a difficult idea to the changes of our house, which included removing a large, load bearing wall. They were able to safely accomplish our vision in the best way.
Budget - Our costs w/ NC 180 only changed because we added additional work during the project timeframe. There were few surprises during the project, but those did not impact the cost of our project. Gideon is an extremely trustworthy and honest professional in the industry that I would recommend to anyone looking for a high end remodel/renovation.
Value - Again, this is for higher end work, so not a contractor for someone try to get something done quickly and on the cheap. But if your interest is in high quality craftsmanship and an unreal end result, Gideon is your guy.
Gideon responds promptly in a cheerful manner to the issues and concerns which arise during the remodeling of a kitchen and two baths. He delivered a beautiful finished project and his attitude remained upbeat during the inevitable punch list.
I feel very lucky to have worked with such a great company on the remodel of my home. They did a wonderful job. I was impressed by their craftsmanship, attention to detail, and also their communication with me. Anytime I called, texted or emailed Gideon, I always received a fairly immediate reply. I would hire New Concept again and have already recommended them to friends.
Gideon and his team did an excellent job. Their work was high quality, they were very responsive, and also very friendly. We highly recommend them.
Everything was excellent, and the delay was worth the quality, but it took far longer than suggested. Some delay was our own fault, but even considering that, things took too long
Areas Of Satisfaction - Quality of work down to the smallest detail, and the friendliness of everyone from Gideon at New Concept all the way down.
Areas Of Satisfaction - Incredibly professional and courteous. Clean and neat and very respectful of our one at all times.
New Concept is that elusive one-in-a-million contractor we all hope for. The experience, knowledge, and skill level of the employees is beyond compare. The budget and time frame were laid out and stuck to. The job site (our home) was spotless and well-maintained, and all the tradesmen were courteous and efficient. I could not recommend them more highly.
Professional & Organized - Unbelievable service and professionalism. What a pleasure to work with a company that brings both knowledge of their trade and high-level skills to execute the work.
Areas Of Satisfaction - New Concept simply did what they said they do, and they did it on time, on budget and with master craftsmanship.
Areas Of Satisfaction - Excellent customer service and overall responsiveness; fair pricing; dedicated to details to finish the project in high quality;
New Concept 180 delivers on all levels...quality, punctuality, cleanliness and price. They have completed several projects for us and I would not hesitate to contact them again for future projects. We have used other contractors in the past and there is no comparison. New Concept 180 is above and beyond. Great job!
Areas Of Satisfaction - They were timely, clean and reliable...all extremely important qualities. We were also very happy with the quality of workmanship.
Areas Of Satisfaction - Quality of the work is high. Employees are proud of their work and care about the finished product. Everything they did was done well and if/when problems were uncovered, they were quiclky resolved. We felt valued as customers. Attention to detail is high
Very professional, high quality work, address and resolve concerns in a timely manner. They showed up on time for the work and protected our personal area. Would highly recommend them to others.
New Concept 180 was a pleasure to work with during all phases of the project -- initial concept, specifications/contract development, design, and build. They are reasonably priced, very professional, and committed to delivering high quality work.
Areas Of Satisfaction - I was extremely satisfied with New Concepts' willingness and patience in developing the initial contract. They were very responsive in making the alterations to the estimates and never showed any frustrations during the lengthy process.The second was the overall quality of the work and the cleanup effort that was done every day. I have worked with numerous construction companies and they were among the very best.
I would definitely recommend New Concept 180 to anyone who has a remodeling project, large or small. They provide very good quality service at a very competitive price. I am very satisfied with their work.
The entire team of New Concept 180 provided professional service from the very begining to the completion of our project; with a high quality of workmanship. Special thanks to Gideon and Igor! We will definitely hire them for future projects and highly recommend their services.
I could not be happier with New Concept 180's work. Gideon was extremely professional, friendly, trustworthy, and creative. He directed a great team that truly cared about their work. I would not hesitate to recommend him to friends and family.
Areas Of Satisfaction - Expertise, willing to go the extra mile, ability to look at the project from a creative/artistic eye.
They listened to exactly what we wanted, worked within our budget, were flexible around our schedule & completed the job in a very timely manner. We were out of town for a couple of weeks and they were able to transform the place & get everything done while we were away...we came back to a new place; it looks amazing!
I could not be more pleased with the work they did and will definitely use them for any painting or similar work in the future. They did a meticulous job and accomodated many strange requests - painting the exterior of an old clawfoot tub, painting old radiators, putting wallpaper on stair risers, etc. They communicated well with me throughout the process. The workmen were thoughtful, pleasant, and hardworking.
Additional Comments - I truly appreciated Gideon staff. They were very honest & respectful. I will be gladly to use New Concept 180 in the near future. Thanks so much!!!!
Areas Of Satisfaction - Very professional, extremely clean and excellent workmanship. Fair prices. I'm very satisfied.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of New Concept 180 as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys