Although we didn’t use their products, the installation and project management was perfection. Scheduled, on-time, made adjustments when necessary, completed work very timely. I would recommend them highly.
We were very happy with our floors using Mr. Floor. It was so nice to walk into our new house with freshly stained floors. We couldn't be happier with the color and product!
Great to work with!
Excellent job with daily progress reports. We are very satisfied with the outcome.
They were great on cost, install, and communication
They refinished my kitchen floor 8mos ago and I still enjoy looking at it every day.
The men work very efficiently
They were very professional with their completed work. The foreman was professional, courteous, and a good listener. He also addressed any concerns I had!!
They did an excellent job!
The quality of work was really good, and the finished prodcut was excellent. They weren't sure they could match the new flooring to the old flooring, but it matched perfectly as if it is the same floor.
Everyone was professional from beginning to end. The work was done in a timely fashion, and it was a quality job. All my questions and concerns were addressed immediately. They obviously had a lot of experience and could explain what they'd be doing so I could easily understand. The work team was professional and respectful. I'd highly recommend!
It was a please working with the company. If we need more work done we will definitely go to them first.
Yes, I would.
Overall work good, but attention to detail was not as good.
The quality of the work is good but coordinating the labor on site and communication is an issue.
Overall I am happy with Mr. Floor. The floor is good quality and the salesman was good. The installers were awful. They did not put the floor in correctly and I have many gaps. They had to come back on a Saturday and rip out some of the floor but I still have gaps in the entryway.
I already have recommended Mr. Floor to friends and I would use them again if I was in need of the services they provide.
Good, but not great installation. Color of the floor was too dark per the color requested.
They are outstanding!
It was an excellent experience!
Mr. Floor has always come through for us and they do excellent work.
I would recommend close monitoring of the final product after the material had been applied
Mr Floor did a fantastic job refinishing our hard wood floors. And they turned out better than our expectations! The job was supervised each and every day, and if we ever needed any other flooring done it would be Mr Floor regardless of price. DD
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Mr. Floor Companies as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys