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GuildQuality surveys
Customer satisfaction
Of 336 customers surveyed, 173 respondedReviews 32
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
Recent reviews
Customer in Kingwood, WV
We love our Sierra. It is a beautiful home.
Robert C.
They built a very nice home for me.
Jason B.
The house is beautiful and every experience we had with an employee was great. However, there was a lack of communication at times and the project took much longer than expected.
Mary
Friendly, knowledgeable staff from sales to work crews. Easy to deal with, a very pleasant experience. Great quality
Nick W.
Very good salesman in Morgantown made the process a breeze
Jimmie L.
They don't have enough men to finish the job. It took from January to July to get into my house. They are very slow. They have to ship jobs out to other people because they don't have enough people. It takes weeks for them to get back to you.
James S.
Took a year and a half of making house payments before I could live in it. Didn’t build to the plan changes that we had paid for and got signed off on. When I said something about it was told the sales person made the mistake and he would have to pay for it. Worst experience I have ever had.
Customer in Middlebourne, WV
I do not recommend Middletown Homes to anyone due to the lack of quality of our home & the time it took for anyone to do absolutely anything to fix it.
Jeffrey W.
Our experience was wonderful..
Andrew W.
Working with Middletown was never easy, still isn’t. The lack of communication will be a theme in the rest of this survey.
Customer in Hedgesville, WV
Linda T.
Lloyd S.
Rebecca J.
Donald H.
Customer in Morgantown, WV
Lucas C.
Derek M.
Heather S.
Samantha P.
Kalie P.
Ralph K.
Samuel W.
Donald M.
Customer in Beallsville, OH
Doug O.
Joseph K.
Customer in Franklin, WV
Gary B.
Ronald D.
Josef I.
Philip W.
GuildQuality
Customer feedback report
