The repairs to my siding were done professionally and correctly. I feel it was a good value for the price I paid. The siding matched really well.
Answered my email quickly. Gave me a fair quote and done the job quickly and professional. I highly recommend them.
They are very professional, from the salesperson to the office people to the crew. They did an excellent job for me, and I am very pleased.
I would highly recommend Lasting Impressions Home Solutions to anyone looking to have work done on their house. Michael Kemp went above and beyond my expectations. They offer a fair price for top quality workmanship and services. They did an amazing job redoing the entire outside of my house and adding a bonus room over top of my garage. My house looks terrific, and I am totally satisfied with the results. They are the most honest, dependable, and trustworthy contractor I have found here in Concord, NC. They are my Go-To contractor for all my needs.
Michael and his crew perform exceptional work. All employees are professional, punctual, and provide high quality services. We highly recommend on all levels.
I have used Lasting Impressions on a couple jobs and will hire again. This was the first time we have ever had a home improvement however of any type.
Our project was for an addition of a screened in patio onto the back of our home. This involved, framing, roofing, landscaping, stone work, electrical, gutters, siding, screen, etc. Though it was not huge is size, from my point of view it was very large in scope with lots of moving parts. So it was expected for there to be some complications with so much going on.
There were some snags along the way. From my own ignorance and some other issues that maybe could have been seen coming but I don't know. These guys did everything right from my stand point to correct any and all issues that came up. And that is what in the end, is the mark of a great business. No one is perfect. And pursuit of perfection is a fools quest. However, pursuit of constant improvement will always drive quality results.
I will be hiring these guys again. I will however not be as ignorant of a consumer or homeowner on any large projects.
They made great recommendations on design and material choices. They kept me informed on scheduling and the installation crews were excellent.
The workers did a quality job. They explained how they were going to do things in order to ensure the job was done right and according to the original manufacturer instructions. The sales representatives and administrative staff were also very helpful and communicative. The only issue is that they were the most expensive. However, they were willing and able to get the job done in a timely fashion when others weren't able. They did great work.
Had old rotten wooden railings replaced with new aluminum railings on front porch, had old shutters replaced with new shutters and had new double doors installed in living room that leads to back porch.
OVER ONE YEAR AFTER SERVICE/CONSTUCTION COMPLETED:
I wanted to write this review at least one year after our construction projects were completed. I felt by waiting, it would provide a better and more accurate picture of the quality (or lack of quality) of any services performed. Most reviews are probably written one to three months after completion. In all honesty, within those months, everything performed should still be in excellent condition. Just a little over one year later, I must confess that the work performed by Michael Kemp and the Lasting Impressions team still looks as if it was completed yesterday! Mr. Kemp and the Lasting Impressions Home Solutions team were very easy to work with, were honest, offered recommendations and ideas if they felt it would possibly be better or more cost effective, were punctual and communicated quickly if I attempted to contact them. The quality of the materials and workmanship were superb! The costs of the projects were very reasonable for the work performed. I have absolutely no complaints or concerns and will request quotes from Lasting Impressions first for any future projects!
Had some siding and rot repaired along with new gutters and painting of whole house. Project was completed in an orderly and professional manner. All issues were resolved quickly and fairly.
I contacted Lasting Impressions to have my cedar shake replaced with james hardie shake, repainting, and replacing my old door. From beginning to end, the professionalism, efficiency, communication, organization, and thoroughness of Lasting Impressions was top of the line! I cannot say enough great things about Michael and his team. I would recommend Lasting Impressions to anyone and will certainly be using them for any future projects.
Lasting Impressions is a great company to work with for projects you may have coming up. They did a great job with the upgrade they did for my home. I am very happy that I chose Lasting Impressions.
We knew replacing our old, wooden front doors wasn't a matter of if but when. We had such a positive experience with Lasting Impressions Home Solutions, who previously replaced our siding with James Hardie, I knew Michael and his crew would be the best team for the job. After researching a wide range of door manufacturers, Michael reinforced the superior quality, craftsmanship and warranty that comes with a ProVia doors. After our custom door arrived, his team was quick to schedule the install and they took the extra steps to make sure the fit and finish were right. If you're looking for a high-end door and quality installer, look no further than Lasting Impressions Home Solutions.
Lasting Impressions Home Solutions have been great.
Very impressed with the quality and products. They did an amazing job and our house looks beautiful! Very friendly staff. Communication was great along with the services provided.
They found and repaired water intrusion problems that multiple others had not. Good people, fair pricing, professionals. I will use again and recommend to others.
Lasting Impressions Home Solutions Micheal with Lasting Impressions Home Solutions was extremely knowledgeable, and thorough when we had our first meeting. The proposal was detailed, fair, and reasonable. The work Micheal and his crew did was phenomenal. We are so happy that we chose to work with Micheal and Lasting Impressions Home Solutions. We are extremely satisfied, and could not have had a better experience.
We would highly recommend Michael Kemp to anyone looking for a remodel project on their home. Our project involved stripping off the old wood siding from 1989 & replacing with James Hardie siding as well as replacing new soffits & gutters. Michael is a professional & met with us before, during & after the project completion. He offered suggestions before & during our project on design & sent 3-D drawings for us to visualize. The team did a great job & Addison, PM was very attentive to our needs & was their daily making sure the project was moving along in a timely fashion. You pay for quality materials but also quality workmanship & we chose Lasting Impressions due to Michael's personality meshing well with ours but also his vast knowledge about our project & using reputable material vendors. We are pleased with this project as well as our neighbors who are glad the house is not an eyesore anymore.
We had a unique situation with a leak that could not be found. Michael and Addison were amazing and kept moving forwarding working towards finding the issue. I could not be happier with the customer service and them coming up with the final solution.
Michael and his crew were amazing to work with! From start to finish, we knew exactly what was happening next. Put house looks amazing and we could not be more pleased! We highly recommend him and his guys fit any project!
Lasting Impressions Home Solutions is very professional, timely, and responsive.
They were very professional and efficient. Windows are beautiful!
Great work crews. Awesome service. Great quality all the way around. I have already recommended them a couple of times to folks.
I had an excellent experience with Lasting Impressions Home Solutions. Michael came out to give an estimate quickly and gave me a detailed quote with pictures so I knew exactly what would be done. During the whole process there was great communication and I felt they valued my property and took pride in their work. I would recommend Michael Kemp and Lasting Impressions Home Solutions to anyone who is looking for quality work at a fair price.
Lasting Impressions was a truly great experience. They were easy to communicate with, they showed up to their appointments and they actually completed the work and VERY WELL! I already tell anyone who is interested to use them. I cannot emphasis enough how great they are. They actually communicate with you, which seems to be uncommon around here. Great communication, customer service and excellent work!!!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Lasting Impressions Home Solutions as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys