I had a issues afterwards and I can not get them to respond. I have called and left messages but nothing.
They were a very good company to deal with. They explained the product very well.
It was quick and easy to get the quote, and then the guys came. The process was pretty simple. There were no surprises, and they got the job done.
I was totally pleased. They were great.
I appreciated their safety and professionalism.
I was most satisfied with their follow-through from the quote to the delivery.
They did a great job and were very professional.
JP Roofing was fantastic. They were punctual, on time, and kept the noise level down.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of JP Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys