I needed a new roof FAST due to a leak. I knew it was going to be necessary within a year or two, but didn't expect it to happen when it did. David came out, gave me a bid and started the work much faster than he originally anticipated he could! They knocked it out in one day, with the least amount of disturbance possible. My house looks great with the new roof too! Win all around.
Extremely professional will work with them again.
Hill Country Roofing Systems have been the best roofing company we have ever dealt with. David was available to help throughout the insurance claim process and any personal questions that arose. The small problems that we had(due to ice storm during install) were addressed immediately! Top-notch service, will definitely refer to friends and family!!!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Hill Country Roofing Systems as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys