We are pleased with our new front porch steps!!
The office staff is great. The workers are nice. They have been to my home 3 times. They are not always on time.
They did a great job
So far nothing but good experience with the craftsmen they have sent.
The guy taped plastic to my wall to keep the dust from entering the other room; but it messed the wall up when he took the tape down. He offer to paint it, but I did not have extra paint for that room. Also, a nail pop is about to fall out again. I do not think they secured it enough. Other then those two issues, they did an alright job!
They did a great job, were professional and courteous. The only problem I had with this service was the salesperson explained they would have all the materials to do the job other then 1 thing we needed to purchase. They arrived on time but did not have the materials so they had to go get them- I was not expecting that delay. Also, the amount of material, 1 thing we needed to get, was 3 times as much as needed and now I am having issues returning it.
The staff and handymen and women were well-organized. They had the right people for the right jobs. The jobs went smoothly and quickly with no delays. Their staff was very friendly and helped us through several estimates and requests and did not pressure us to do jobs that we did not want done. We certainly recommend them!
The entire experience was easy from beginning to end. Very professional, quality of work was professional and reasonably priced. I will definitely use Handyman On Call for future projects.
Handyman on call sent an excellent worker to do a small drywall job. I was very impressed with the entire experience.
Very quick and professional service
I thought I sent a message already but if it didn't reach you here is the bottom line: The work was done excellently and my water closet floor looks fantastic. I wasn't happy about the extra day it took, but I FULLY understand why and there's no problem with that.Two issues concerned me. First, when I called the office and spoke to a young lady there, I had a somewhat disjointed conversation with her - she was typing something other than our business, I thought, and verbal conversation was disjointed/not focused.Second, I was totally bummed out with the fact that an exhaust fan/ceiling light was not needed and although the estimate did include purchase and installation of $225.00, your repairman was able to fix it in 3 minutes and purchase of the fan and installation was not needed. You only gave me a $50 credit for that; the lady I spoke with said she conferred with the owner and she, the owner, couldn't do any better then that, so I paid $175.00 for 3 minutes of work. That I felt was a total rip-off. I paid the $175.00, because that was the agreement and I told the lady on the phone that my feelings were to not pursue any other work to be done in the future, which I had expressed to Billy, who did the estimate for the work I had done. In addition, there was more damage than the estimate covered, I was charged more money for an extra day of work on top of it all. That extra day, the workman only was there for @ 2 hours, and I had an addition of hundreds of dollars more for the work.This is a shame, because I would use you again, but if this is the way you treat brand, new customers, then my thoughts are to go to someone else; maybe you treat veteran customers better, I don't know, but i won't be using you in the future. Believe me, I won't be recommending you to my friends or people I meet needing service.
Thorough exceptional work.
Easy to deal with and the work turned out great.
I have used Handyman on Call three times and have been totally satisfied each time. The estimator comes out on time and gives a complete estimate. The workers come out on time and worked until the project was finished and the work area was clean. They made sure I was satisfied before they left.I have used them to toaI have used Handyman On Call three times- once to completely renovate my bathroom, once to repair masonry, and recently for major repair on my shed. EACH time an estimator came out ON TIME and gave a complete estimate. The work crew came out ON TIME and worked until the job was complete,the work site was clean , and they made sure I was satisfied. Then I received a follow up call to make sure I was satisfied.I will use them again- I keep their business magnet on my fridge for quick reference!
Wonderful,Handyman On Call LLC were quick and responsive from the moment of inquiry. Ben came out within 2 hours of the call to do a free estimate. Also, he explained everything that needed to get done and what the cause of the problem was. My leaking roof was repaired the same day in 20 minutes. Ben went above and beyond to fix problems, he ran into while working on the roof that the prior roofers had created. The price was fantastic for the job done. Offered a 1 year warranty on the work and I was very pleased with everything. I would recommend Handyman On Call LLC to any individual or company looking for a quality vendor.
We had a frustrating problem with an overhang that will eventually require much more work and money though in the mean time we needed a solution that we could have done while we are considering the long term options which may include totally removing this soffit. Paul came out, looked it over and we discussed some options and we were able to come up with a great solution. It looks neat and clean and the work was done quickly. Thanks
Staff always polite professional and competent
I would rate the services of Handyman on call above average, but they need to improve the skill bas of some of their workers. Some of the workers very very good and some were average. However, the overall performance was satisfactory.
Management not involved Job not completed in allotted time
Lack of communication and subpar workmanship. I called the day before the worker was scheduled to come over and offered to pay over the phone. The person I spoke with said I could pay upon day of service. I assumed this meant a credit card machine / swiper would be brought. Instead, I had to write out my credit card numbers and card expiration date on a form. The worker then took a photo of these numbers on his personal phone and sent to the office for approval. I then had to ask him to delete the image off of his phone since he didn't automatically do this. A system this unsafe is worthy of being brought up to the Better Business Bureau. It jeopardizes the client's privacy and security.
Work was done as promised and looks good. Arrived a little off schedule but wasn't any big issue. Price was higher than other siding companies but they had a short lead time while others were booking into mid-summer, it was worth it not to wait.
Same day service