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Very professional, very efficient, high quality work. Our insurance adjuster thanked us for hiring Sela.
Very pleased with the finished product and their assistant with it choosing the product.
The Ispiri team made good recommendations throughout the project and seemed to genuinely enjoy working together. That made us feel confident and comfortable. We're enjoying our new sun room every day.
I'm afraid not, The Trinity employees were polite as always, but almost everyone I interacted with made mistakes or gave us mis-leading information, Bob (salesman) - Quoted Hardie Board and took a deposit on the project on the spot. Apparently he made mistakes in quoting the job related to wrapp... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gold Star Contracting as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys