Very pleasant professional and knowledgable about the product. Received a more than fair and honest price. No more no less. Wonderful people. Thank you the roof is awesome! The Resslers
Having an extensive background in the industry I found Gibson roofing to be very professional . I am completely satisfied with the work done on my home.
I already recommended Gibson Roofing to three people.
They were friendly, helpful in many ways, and I would use them again.
Clean & Safe - EXCEPTIONALLY
Likely To Recommend - ALREADY HAVE!
Areas Of Satisfaction - They were concerned about their workmanship and did whatever was necessary to insure our satisfaction.
Recognized Excellence - everyone involved, particularly Aaron and Abby.
We checked with several companies but Gibson Roofing's attention to detail and professionalism was way higher than the other companies we considered. We are very pleased with the results.
Areas Of Satisfaction - I was very satisfied with Aaron, he was very thorough and explained things that we needed to have and didn't have. None of the other people who were giving us bids suggested those things. Some of them did not even get on the roof. I was extremely impressed with how thorough he was with everything.
Current Referrals - Not right now but if anyone asks I would tell them to for sure go with Gibson Roofing. They were not our lowest bid, they were our second highest out of 4 bids. It just seemed like a no brainer that Gibson Roofing was who would do the best work for us.
Recognized Excellence - I would like to recognize Aaron Johnson and the other Aaron that did some of the touch up stuff for us.
Areas Of Satisfaction - I was satisfied with their time management. They were quick to finish and the rep who came to the house was great to work with.
The workmanship was great. You just need to make sure you are explicit about safety and clean up.
I have recommend them to my neighbors.
Excellent products and service. Additionally, I have a small addition where the lathe and plaster ceiling is very close to the roofline. The vibration of the roofing process caused the plaster to crack and fall. Even though it was not covered by the contract, Gibson demolished the rest of the plaster, sheetrocked the ceiling, and textured and painted the ceiling at no cost to me.
very satisfied with products,office staff and crew of 2 great guys & their experience.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gibson Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys