Our old carpet has never been cleaned as well as with Excellent Carpet Cleaning. It looked almost new! I highly recommend this company!
arrived on time and did a very good job. Very pleased and will use them again.
They delivered exactly what they promised for my contract. Very clean and thorough.
They work with high professionalism and very flexible during the cleaning schedule
They were incredibly punctual (early actually) and did a great job. Rafael was professional, kind, and efficient. Would use again.
Excellent cleaned the wall-to-wall carpet in a large one-bedroom apartment after my tenant moved out. The tenant had already rented a carpet cleaning machine from a Home Depot and shampooed the carpet before I hired Excellent. I was pleasantly surprised because Excellent’s professional cleaning machine removed buckets full of dirty water from the carpet even though it was previously cleaned. The carpet looked almost new when Excellent finished.
Couch looked good
We would strongly recommend Excellent Carpet Cleaning. My rugs look brand new.
Scheduled the appointment quickly, quality work.
This company was outstanding! They were able to come the next day to clean my entire 3K sq ft home. On time, very knowledgeable and very thorough. I have an elderly dog who unfortunately has accidents so the job wasn’t easy. I was so pleased with the results. Would highly recommend this company and plan to use them again for any future carpet cleaning.
They responded quickly to my request and were very clear and upfront with the service they said they would provide.
It is always a pleasure to do business with Excellent Carpet Cleaning. They arrive to pick up a soiled rug when they say they will. Their estimates are fair and accurate. The carpet was returned to me in a reasonable time period. During COVID their staff wore both masks and booties in and out of my apartment. This is the 4th time I have used Excellent and I see no need to try anyone else.
They were responsive, flexible, prompt, and professional!
I have recommended Excellent Carpet Cleaning Vienna.
I will be calling them again the nrxt time that I need them which will probably be within the next six months.
The whole experience was great. Everything went smoothly from start to finish. It did take a while to dry.
Great carpet cleaning, but the woman answering the phone and collecting payments was terrible.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Excellent Carpet Cleaning Vienna as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys