Couldn't be happier with their professionalism and workmanship.
Additional Comments - Highly recommended
Additional Comments - Im tough person to please but to be honest Ed's im very happy with and will always reccomend them.we do own our own business so i notice a good company when i see one.very hard to find ..there great..but true test is in few years..have great day. Jennifer and morgan.yacolt wa..please not full last name in publishing we keep very private..
we have used Ed's Economy several times and they have always done quality work.
Areas Of Satisfaction - The actual roofing was done on time and professionally- I was amazed at how quickly and efficient the team was.
Recognized Excellence - all of the team-I wasn't on site but they were fantastic.
Areas Of Satisfaction - Ed's was very efficient and very quick to resolve my leaking roof problems.
Recognized Excellence - Tim has been wonderful as our "point of contact" and has resolved our after installation issues quickly. I believe it is Carol that answer the phone at the office and she is a pleasure to talk with as well.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ed's Economy Roofing, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys