Very timely, personable and good workmanship.
They did a good job and I would have them back again.
The Ebenezer team were a pleasure to deal with. Very friendly and professional and the installation was actually amazing to watch, like a choreographed show. Everyone knew extactly what they needed to do and everything was timed perfectly. Not once did I see anyone waiting around for someone else to be done their part. I also noticed that they all followed every safety protocol required for roof work. A thorough walk around and clean up was completed each evening before they left as well which was comforting as I have a dog and didn’t want nails or staples left laying around. When the work was done, the owners came by and did another clean up inspection to make sure nothing was left behind. I would not hesitate to recommend Ebenezer roofing.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ebenezer Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys