They were on time, did what I asked, and cleaned up when finished. Price was a little above average but fair. I wanted a professional look to my front yard and they delivered. I will use them again.
Timely. Work well done. Great job cleaning up. The estimator, however, was curt & did not communicate well.
The team was so professional and personable. They exceeded my expectations and even did extra work for me at no charge. Thank you!
I have used Eastside several time from the owner to the person shredding the branches I have experienced nothing but great customer service and professionalism. I will not hesitate to call them again or recommend them.
Always a professional and courteous work crew.
they did emergency tree branch removal from our roof after a bad wind storm. They came late in the evening, after dark, using lighting, and did a fantastic job. Really appreciated that they could come so quickly. Will be coming back for routine tree care later this month.
I paid $500 to have the front tree pruned which was not done to my satisfaction since there were still many leaves on the tree. Later when the tree was bare I called back to hopefully finish the job but was told it would be another $350 to finish the job. I declined obviously. I am Unhappy and probably wouldn’t use this company again since I had over $2,000 worth of work done that first day.
This was a large project which had been turned down by other tree services for being high risk and requiring extra equipment. Eastside Tree Works performed the task safely and on schedule, and cleaned up the area afterwards.
We had a misunderstanding about the work included, and you worked to find a solution. Thank you for the customer service and completing the job. I'm a satisfied customer.
Everything about my experience with Eastside Tree Service was extremely professional and on time. Their performance exceeded my expectation and would recommend them to anyone needing tree service.
The price you charged was excessive for the time you were onsite. In order to get the insurance to pay I had to bug your company. I had to send photos to the insurance company, you should have done that. The crane also cracked my sidewalk, when someone called the next day I told them, but they didn't care.
Eastside Tree works performed work in an efficient manner and were very professional.
Very efficient and polite crew. Pricing for work seemed reasonable and fair.
Very knowledgeable about what our trees needed. We have about nine different trees in our yard and they treated each trimming w care and concern for sustainability.
The work was done in a efficient, thoughtful manner. Everyone was very professional
The whole process from having someone come to do the estimate to billing after the job was completed went really well. Everyone was professional & nice - they did the work as we agreed & confirmed with me the work to be done the day of. Job was completed timely and they came on time. Very good quality work! I’ll use them again for sure.
This company did a fantastic, almost unbelievably good job removing a portion of a large cedar tree that was leaning toward my house and had a rotting junction in the middle. Their estimator was obviously a highly educated and experienced arborist and immediately picked up on what I wanted and was completely candid as to how possible it was (other tree services said it couldn't be done or proposed solutions that I deemed unsatisfactory). Their logistics staff always responded promptly and professionally to communications. When it came down to doing the work, the crew showed up promptly as scheduled, was totally professional, used what appeared to be state of the art equipment, worked safely and efficiently, followed my instructions to a T and left virtually no mess. I was amazed and extremely pleased. The job wasn't easy or cheap, but I got what I paid for. Based on this experience, I would highly recommend this company. I plan to hire them for any and all future tree work on my property.
We had 6 trees pruned/thined for shape and building avoidance. The work was excellent. The end result was beautiful.
Professional workmanship, timely and great cleanup!
They were great!
From Scheduling, Review and Estimate thru Execution, Eastside Tree Works was exceptional.
I have been very happy with the work Eastside Tree Works has done for me. They are very good, clean up everything after and the Crew is great.
We were very satisfied with the work we had done. Yes we would recommend Eastside Tree Works to a friend.
Yes, I will definitely refer Eastside Tree Works to anyone who needs tree services
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Eastside Tree Works as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys