I was very satisfied with everything. We're a very professional team.
Areas Of Satisfaction - Dick Contracting completed the work in a very efficient and timely fashion. They made sure they left the work area clean and free of any debris.
Dan and his crew were outstanding. Their work is of very high quality and they were a pleasure to interact with. Several neighbours have since approached me to inquire who shingled our roof after seeing the work and the efficiency with which it was completed. After several months, we have had no problems at all with the roof since the shingle replacement.
We already have. Our neighbours used Dick Contracting to reroof their house last Fall after ours was done in the Summer. We continue to recommend Dick Contracting to others in our community.
Clean & Safe - Soooo clean! I'm sure the crew was on their hands and knees in our grass checking for nails. We have two small children who play outside all the time. This showed such care for our family and pride in their final work. I was super impressed yet didn't expect anything less, if that makes sense.
Likely To Recommend - We already have. Our neighbours used Dick Contracting to reroof their house last Fall after ours was done in the Summer. We continue to recommend Dick Contracting to others in our community.
Areas Of Satisfaction - The quality and time it took to complete the job.
I would and have recommended Dick Contracting to others. Excellent work and very happy with the result.
Sales Knowledge - Dan came out promptly to do the quote.
Professional & Organized - Dan's crew started on time and finished on schedule.
Installation Crew - The crew kept the yard clean during installation and cleaned up afterwards.
Quality Of Workmanship - Dan identified and fixed problems that were uncovered during the job.
Likely To Recommend - I would and have recommended Dick Contracting to others. Excellent work and very happy with the result.
Areas Of Satisfaction - Our roof was one of many done in our neighborhood after a huge hail storm. Many roofs took multiple days to complete. Dan and his crew started at 7am, had the roof stripped in under an hour and were completed the job by 2pm.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Dick Contracting as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys