The majority of our experience with Belmonte Builders has been positive. The selection staff was superb, attentive and responsive. We will gladly add the fifth star on the day we close and our kids go running through the house —making the long process all worth it!
Although Belmonte has a great reputation with solid construction outcomes, the communication and selections process has not gone smoothly. As the business grows with its largest community to date, the staff needs to grow to be able to accommodate the customer needs. Options were not listed or explained in detail before going to contract. In addition, during the sales process, the selections were held in a "secret" manner which doesn't help the prospective homeowner get a sense of the overall investment before going to contract.
House has just been started. Issues with pricing have been a problem
We were very pleased with the quality of the construction of our new home. Everything was completed as we had anticipated and the quality of the workmanship is exceptional.
Can not answer until process is complete.
I have already referred Belmonte Builders to a friend.
Belmonte Builders made the process of building a home as streamlined and easy as possible. Having all of the selections available in their showroom was very convenient and Samantha was a huge help , has a lot of patience and has an incredible eye for design. From start to finish , everyone we met with was an at the top of their game professionally From our initial meeting with Sharon who was a pleasure to work with , to walking the plot with Jeff who explained the timeline to us , we could not have worked with more invested professionals .
Everyone we have dealt with at Belmonte Builders have been very professional, and we have had no issues. Some of the things we wanted to add or do, they were very accommodating. There were a few things they couldn't do, but other than that they were all wonderful.
Belmonte builds a great house!
We found Belmonte Builders to be excellent to work with throughout our purchase experience. They continue to be responsive to requests after closing in a timely and professional manner. We have also found that the individuals at the vendors they work with as part of the building process were also excellent.
We love our home bur there are times when communication could have been better.
The contract was fulfilled - house was delivered, as promised. However, the overall experience was terrible from a customer service perspective.
They have quality products.
It is a nice community, with friendly neighbors. The builders were very good and very patient, explaining to us first-time owner.
They are an outstanding quality builder.
Since we live out of state, our daughter has primarily had most of the contacts with Belmonte - ours has been through ZOOM meetings or over the phone. Our daughter has been very impressed with the quality of the homes they have seen built by Belmonte. We are so pleased we were able to purchase a new home in Sonoma Grove. All of our contacts with Belmonte personnel have been very favorable & thus far this has been a great experience!
Everything went very smoothly… Covid slowed things down but the end product, even though I had to make some changes turned out beautifully! I have had no issues, what more could I ask?
They take too long and keep changing the date they will be ready. It was January when we started and signed
I am excited about our new home. I love the floor plan and it meets most of our needs. Some of the upgrade charges are very high. But overall I would recommend BelmonteBuilders.
I was very satisfied. They had great customer service. They did quality work.
While we are generally happy with the construction, with this being our third custom home built we were a bit turned off by several obvious ways in which the builder used less than premium materials and products in an attempt to maximize profit. For example using 2x4 studs instead of 2x6 in the garage,and upcharging significantly and at times unreasonably for basic upgrades (e.g. railings, bathroom countertops). We were also disappointed with some of the standard finishes offered as commented further below.
At this point, it seems that the builder is interested in providing a quality product to customers.
Belmonte Builders is a professional service with good communications and realistic negotiations.
So far the response and support was great. Some delay due to materials and man power. But that's acceptable due to current situation.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Belmonte Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys