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They were very professional in the manner in which they handled my request for the installation of my windows. They seem to have more concern for the customer than most companies. That is not something you see much today. From the salesperson to the workers, they were good and knew what they were do... more
Everything was professional and they did a good job around the house. I am very satisfied and they are coming back out to do some more work!
Everything was excellent.
We absolutely love the windows. They are great quality! We have had others in the past and these outshine those and they weren't even half as good. Prices are very fair. Installers were fantastic.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bayside Exteriors LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys