I have recommended them to others.
Mark is very easy to work with and delivered an outstanding addition. He is very experienced and came up with great solutions. He provided a great project manager who we felt was always looking out for us .He helped us with ideas and was always available which was important as we were frequently out of town during the build ..In addition the office staff did a great job. The billing statements were accurate and timely and the documentation that we needed was always happily provided . All the people we worked with did a great job.The addition added a deal of value to our house .
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of B&E General Contractors Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys