From the first time I met Griffin until the last nail was hammered into my new roof I knew I was in good hands with Amstill Roofing. Eddie was so helpful when I had a question, he took time out of his busy schedule to stop by my house and explain the answer I needed. Everyone I met was professional and very courteous. I couldn't have asked for a better overall experience. I really like that my new Owens-Corning roof has a 50 year warranty and also that the solar fan keeps the attic cooler (which means lower light bills).
Amstill did an outstanding job on replacing my roof. The crew was very efficient and professional. Make sure all work agreed to is documented on contract. The salesman said he would be on-site the day of the replacement to resolve a minor problem. He showed late and left before the job was complete. The minor problem still existed because it wasn’t on the work order and Amstill has been slow to resolve the issue.
I am very impressed with Amstill. The initial consultation was fantastic. Adam was extremely thorough. He inspected the roof, took videos and explained what he observed and then shared the video with me. Everything was handled professionally and they were completely transparent leaving me confident that the job was being completed with the utmost professionalism and quality. For such an important investment, to have so much faith in the service and product is quite an accomplishment.
Process was professional from the roof consultant (Matt's) presentation to the installation. Not the cheapest company but you get what you pay for. High quality materials and excellent crew.
We weren’t ready to put a new roof on our house but who is? When the time came, Will, Sam and Destiny helped us like family through every step of the process and our house looks better than new. They were especially helpful and knowledgeable in navigating our insurance claims with us. This was a great experience we’d recommend Amstill to everyone.
My experience with Amstill Roofing surpassed all expectations except for one. They’re customer service. Their roof inspection was incredibly thorough, identifying areas of concern that were missed by a previous opinion. The representative was extremely knowledgeable, demonstrating and explaining the superiority of their products compared to competitors. The replacement materials were of high grade and precisely as quoted. True to their word, they completed the job on the promised day. Even after enduring three intense rainstorms, the roof remained leak-free without any issues.However, approximately two months after the roof replacement, my wife noticed that the GFI outlets in our kitchen were tripping. Upon investigating, we were shocked to discover water inside the electrical outlets when we opened them. I immediately contacted the company, and they promptly sent out one of their installers. While we didn't find any evidence of problems with the roof itself, we made a startling discovery. Two of their nails had pierced our cold waterline, leading to significant mold and water damage in our walls. Consequently, we had to bear the cost of not only the roof replacement (amounting to $16k) but also hiring a plumber to fix the compromised pipe, along with a substantial deductible from our insurance company.My only issue with this company is their complete lack of accountability for this accident. This is precisely why companies invest in insurance coverage. It baffles me how they can disregard our situation and absolve themselves of any responsibility. Their response that "your 17-year-old home was not up to code, which is why we hit the water line" implies that they consider the fault to lie with our home. They should have told me that before they did the work. To compound matters, my wife suffers from severe mold allergies, making the situation even more distressing for us.Considering their almost 5-star rating, I had higher expectations from this company. Their failure to take ownership of this accident is deeply disheartening.
Amstill did an excellent job with installing my new roof. I had several companies come out to estimate and Amstill was the most professional. The video of my roof was an excellent tool so that I could see up close the damage from hail and deterioration from the age of the roof. One of the best parts was the roofers made sure there weren't any leftover nails or bits of trash on the ground. I wish Amstill did full house renovations because this was the smoothest and most efficient work I've ever had done on a house.
Amstill replaced our roof and performed in an amazing way. Yes, they were my most expensive bid. However, I am confident that their results are far better than anybody else. The crew worked hard and efficiently from the minute they arrived on site. Our roof was a big job with a number of difficult elements to address. With all that, they were finished and off site by 3:00 pm. Clean up was thorough. Attention to detail above and beyond. They patiently answered questions. Quality of materials was tops. If you want they best roof possible, Amstill will deliver.
Excellent roofing contractor. Brent was extraordinary in his assistance throughout the process. Our roof was damaged by a hailstorm and Brent did the assessment, assisted in the claims process and was at the house during the installation. Additionally the staff and team that did the roofing was a well oiled machine and completed a very large roof replacement in a day. The craftsmen ship that the workers demonstrated was excellent. We now have a roof that will last us for years and years and the aesthetics of the job was highly professional. Thank you to the whole Amstill team. We are very satisfied customers. :)
Amstill Roofing was excellent in every step of the process. From the first appointment when they came to inspect the roof and sat with me while I filed an insurance claim, to the final clean-up, including the giant magnet to get up any stray nails. The inspector/sales consultant, Enes, thoroughly explained (and showed me) the different grades of roofing material and under-layment. He was very helpful and always easy to reach.
Amstill Corp installed our new roof using high quality materials and an excellent crew. The job was done in 1 day and we are very satisfied with the job.
Just an outstanding company - they work with you to find the best solutions for your home and budget. Excellent communication throughout the entire process and I couldn't be more thrilled with my gorgeous roof and the car the installers used throughout the process.
Very profession. Offered and explained several options and provided the quality of materials we wanted at a fair price. The the installation crew was amazing and we feel very good about the process.
The Amstill staff and crew were professional from the beginning of our project. They communicated promptly and accurately, were organized during the job, and took measures to protect and clean my property. I’m am very happy with the workmanship and the entire process. Great job!
Amstill leaves all the other roofers I’ve seenIn their dust. Really pleased at how well everything went.
Fantastic service and quality work. Griffin was so helpful during a very stressful situation for us.
Amstill staff are highly professional and showed interest in my project by answering all the questions. Explained all the details of work. They were always punctual and kept all commitments. Installation was good quality to the most extent. They followed up promptly to fix one area of concern and resolved immediately.
We are extremely pleased with Amstill Roofing and the work they did replacing our roof. David Orr was a pleasure to work with and we would like to highly recommend Amstill Roofing. Our roof looks great!
This is my second roof replacement with Amstill. The first was 30 years ago and I'm as happy this time as the first time regarding the time they require to replace the roof and the cleanup. No fuss, no muss.
More professional, knowledgeable, and CHEAPER than the competition! What's not to like?
Excellent, professional, meticulous service - start to finish.
Charlie from Amstill was professional, organized and so knowledgeable about their product and services. We interviewed 4 companies and Amstill by far was the best choice. From first appointment till installation it was a very positive experience. Highly recommend.
Five star all the way. Product is as represented, work was done quick and very professional. They were very prompt and cleaned my yard up. I’ve only found five nails. Very good.
We were so pleased with the roof and the entire process of getting an estimate, scheduling and the day of installation. They were very knowledgeable and I couldn’t recommend them more.
Amstill Corporation did a great job on installing a Class IV shingle on my home in Aust, TX. Trent/Amstill is an expert in the field and was with me every step of the way. Trent was there before the crews showed up, supervised them during the day, and made sure everything was perfect. Paperwork followup was spot on. Great job!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Amstill Stilley Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys