We are very happy with the overall outcome of our project. We liked the process and the skill of all the team working on our project.
All the individuals that worked on my patio project were Very professional!
The quality of their work and customer service are exceptional.
It’s been a year since I had Allied Outdoor solutions redo my patio and pool deck. It’s held up really well. The men who did the deck painting were excellent! They helped me pick the colors and were patient with my questions and color variation choices. I would use them again, but I’m hoping that I won’t have to and that the deck lasts a long time!
Our work included a patio addition with complete Carvestone overlay. Everything was top notch from the quote to final walk through. The technical help concerning style recommendations given our patio shape, etc. was especially helpful. Although ours was probably a small job for them, we never felt like an afterthought.
Originally did a great job but following through on correcting issues has not been so good.
The finished product after a few months does not look great.
We are extremely pleased with the final results and all other aspects of the project. We always prefer doing business with a local and reputable company that is stable and stand behind their work for years to come.
Allied had the best design of three we had done. They were easy to work with and responsive to questions and concerns. The workmanship was top notch and the workers themselves were craftsmen with experience. Allied wont be the lowest budget but you get what you pay for and they are worth paying for. Our designer, Ryan, listened to our wants and needs and came up with a great plan. We couldn’t be happier.
The end product was good, the process leading up to it was not.
Excellent work! The crew showed up on time, executed the job in a timely manner! Very courteous and answered any and all questions we had. Did beautiful work!!
I love my new and improved patio.
Finished product is excellent. Project execution was below expectations.
Color and impact from rain discoloring Carvestone was not explained well at all. Like it was new to you.
They did a wonderful job on our back patio!
Was consistently lied to about timeline as to when the project would be started/completed.
Extremely pleased with our new drive way.Favorable comments from our neighbors.Really adds to the the curb appeal!
They did a great job and the flooring looks fabulous.
Not the lowest price but definitely the highest quality work.
I would NEVER recommend Allied Outdoor Solutions and, in fact, have made it a point to warn others about their poor service. I only feel lucky that, after such poor communication prior to job being started, I was able to CANCEL our contract before getting into a worse situation.
Very good work and everyone cleaned up each time!!
After the work was completed, we felt like we over paid for the service
The work was not done as it should be. It was very messy and very bad finishing.
I am very happy with the final product. The process getting there was very difficult. Communication was almost non-existent while waiting for the project to start. The individual crews were great. The project manager was very pleasant to work with when he would contact me, but to say you're starting and then nothing for a month or more is not the way to do business. Salesperson said he was going to contact my HOA and get approval for the front of my house for the driveway and doing the front steps. He never even contacted them so we just had to abandon that part of the project. From first contacting the company to getting it completed was over 5 months and it was a very small project. All that said, I am happy with it, just glad it's over.
Everyone was very professional and friendly. Everyone loves the results!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Allied Outdoor Solutions - Houston as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys