Areas Of Satisfaction - Our patio and Fire pit has exceeded our expectation
Additional Comments - This is our second project with Allied and there's a reason we went back to them; they are trustworthy.
Very professional and informative during the process
They have a quality product.
Professional work. Just as promised. Employees are careful and responsive
The quality of the work on this project was good. I was surprised how like direct over-site of the project from allied. The entire project we completed by subcontractors and the Allied project manager never showed up. As a result I spent more time making sure the results were what we wanted On another project you did for us were disappointing. Not surprised you didn’t survey that one
They did a fabulous job on the patio.
Good workmanship and timely completion.
On time and on budget! Highly recommend!
Was disappointed in quality of work on several items and lack of timely updates.
They did excellent work and did what they said they would do when they said they would do it. I thought they did a great job!
Very professional ; work done and completed as promised. High quality
ALLIED OUTDOOR SOLUTIONS COVERED MY PATIO WITH THEIR "EXTRA STRONG SEALANT" AND WITHIN SIX MONTHS RUST SPOTS SURFACED THROUGH THE SEALANT. CONTACTED COMPANY STAFF AND RECIEVED EMAIL MESSAGE THAT I BUY MORE OF THEIR SEALANT. PAID OVER $12,OOO FOR WORK, AND NOT SATISFIED WITH RUST SPOTS ON MY PATIO.
I like the final results of the patio and retaining wall project for which I contracted. It involved the coordination of several specialized subcontractors who all did quality work. However, a concrete pad that had to be replaced in my driveway has permanent dirty discoloration, probably due to sloppiness of final finishing of the concrete.
the guys working were really nice. The job now has a number of cracks which we are disappointed with
My wife and I had wanted to build a patio cover on our back porch for many years. We must have looked at a 1000+ pictures on the web and pretty much knew what we wanted. I am an engineer and we are both pretty handy around the house; we wanted the patio cover done right! We talked to several architects and builders over the years and were not really comfortable with anyone until be met with project manager Joey H. of Allied Outdoor Solution. My wife and I with Allied did the standard legalese of the work and project description for the job and its associated cost. It also specified that AOD would obtain all of the necessary permits and dispose of the debris properly, and that the project is covered by their liability and workman’s compensation insurance. One many things we appreciated most was after an initial down payment, the final payment was due only when the “punch list” (the roundup of final project details) was completed to our satisfaction. But all of that written stuff is nothing compared to the excellent quality of the workers craftsmanship with the attention to detail of the actual construction of our patio cover. Our patio covers looks like it was part of the house just better. AOD used our exact specified paint, hardy board, original house bricks, duplicated the patio pebble concrete floor and roofing material. We almost always knew what was happening and when and if we had questions with the construction project manager David S. was available by phone which gave a very warm feeling. My wife and can very enthusiastically recommend Allied Outdoor Solution because we have seen first hands their efforts and artisanship in our patio cover.
Loved the job the workers did but poorly explained the warranty and never told us how much the maintenance reseal would cost which was way over-priced. Overall overpaid for the product and the warranty is worthless because they don't want to cover anything.
Allied Outdoor Solutions resurfaced our patio floor and did a beautiful job. They were punctual, very skilled at what they were doing, and prepared and completely cleaned up after the work was done. We are very pleased with the look of the new surface and it certainly adds to the beauty of our outdoor patio. We recommend them highly for this type of work.
They were very professional and punctual. The tech who did the design on our patio is a true artist. Very friendly and courteous. They removed the old tile and prepped the entire area by pressure washing. We couldn't be happier with their work. The price was more than fair because we didn't expect the high level of craftsmanship they provided. I have, and am still referring them to friends, family and neighbors. We are gearing up to soon have them do the back patio as well. Thanks, Allied Outdoor Solutions for doing a fantastic job.
The workers were not careful when applying the first coat of decorative concrete overlay resulting in white drops of the material splashing on the exterior brick. They should have taken the time to cover the exterior brick with plastic or been more careful during the application. Workers were extremely careless when spraying on the protective seal. Sprayed it in on the exterior brick all the way to the ceiling including windows and screens on area of the exterior wall
Still have a good bit of delaminating. They have come back once to fix but sizable pieces still appear. A driveway is hard on this process of repair.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Allied Outdoor Solutions - Houston as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys