They were very patient and understanding all the way through the process.
Stay away from AFS. They incorrectly recorded our building permit number on our Site Development Budget and now we have to shell out $6000 that should have been included in our loan. The correct information was sent to them also so how they screwed this up is beyond us. The appraisal process also was poorly done and we were not told we had closing costs on our land until we showed up to sign the paper. Poor service. Seemingly ignorant.Potentially shady.
AFS made our dream home a reality!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Alliance Financial Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys