tech Carlos arrived 1 day earlier than scheduled because of a cancellation. He did a full system cleaning of our ducts including blower coil & cold air return. He was very professional & completed the work efficiently.
Normally do not make comments. Will make an exception this time. All American is simply GREAT. I would recommend their services to anyone. Just can't say enough how good they are.
When our AC went out was a Thursday afternoon. Within an hour a rep was out to survey the damage.wbeeennalll was said and dot, the next day we had our new Rheem unit installed.
Service and installation quick (Holiday Weekend!) Follow up has been great. Friendly technicians. Great job!
I made a significant purchase (air conditioning unit and handler) and you do not even have my name correct? Pretty Sad...
I am very happy with my new a/c! Thanks for a great job!
Absolutely, the courtesy and professionalism was exemplary.
I have always been impressed with the professionalism of the techs, and the office staff have always been helpful and pleasant. Calls for emergency service have always been promptly replied to.
the problem was mine....too many bad things going on in my life
The gentlemen where very respecfull and worked tirelessly to complete the job
I HAVE....BUT YOUR REPUTATION IS STILL ON THE NEGATIVE SIDE, I, HOWEVER, HAVE HAD BETTER DEALINGS WITH YOU...!!!
Did exactly what they promised. You can't ask for more than that.
The tech's were very prompt-very professional & friendly.
Cleaned up afterwards!
No problem whatsoever!
The unit works great!
Would highly recommend All American Air & Electric,inc.
Always relied on All American trusted reliable and fair.
My husband is a disabled veteran and he was a certified electrician for many big corporations and for him to be very happy with the service and professionalism than you guys have the highest respect from him
Have used All American Air & Electric for over 10 years and have been very satisfied with their service.
I've had All Am Air for many years, always renew my service contract and have been very happy with their service
All techs were super and did not mind my questions.
Recognized Excellence - Your team did a great job, fron Dan who I remember the most, to the installment crew and the electrician.
Recognized Excellence - Everyone who has come to my house has provided exceptional service!
Workers were very clean and prompt and did great work!!
They were very nice and helpful
Awesome business and owners. great customer Service
The initial inspection gentleman was very courteous and up-front about exactly what he found and what it would take to correct the problem.
The install team showed up at @ 8:15 AM the very next morning and started a very orderly, efficient, and professional removal of our worn-out 25+ year old Heat Pump system and installation of a new system. They kept the area clean and worked straight through until the system was up and operational.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of All American Air & Electric, Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys