They were quick, clean, and courteous.
They were on time, courteous, and very caring about my items. They moved them with care.
Very good and polite.
They were reliable and the price was as quoted. They did scratch a wall but other than that they were good.
They were prompt and courteous. They are a little expensive, but I don't mind paying more for them because they deliver great service. I have used them more than once and will use them again.
They damaged two of my great-grandmother's items.
Everything went smooth. The guys that came out worked very hard and they got the job done in the amount of time allotted. They did a good job.
I wish that they would have had a better system for paying them for storage. I would have liked something online. I do not like sending checks through the mail.
Great service! The guys did it very fast, and everybody was very friendly.
They were very efficient and careful and got it done. Best moving experience in my life.
They did it very fast.
I would give my overall experience an A+. There was nothing that stood out about their service.
They were willing to do what we needed to do to get the move done. I would give my overall experience an B+.
They moved our stuff, and it all went fine. They overcharged us $12, and they said they were going to send it back, and they never did. I’d give them a C.
I had one thing that was missing but they brought it back and I thought that was really good. I’d give them a B+ for my overall experience.
I’d probably give them an A- for my overall experience with them.
They did whatever I asked them to. They even went above and beyond. I was pretty happy with them. I’d give them an A for my entire experience with them.
They just moved fast and I told them what I needed done. They got the job done. For them, I’d give them a B+ for the overall experience. I already recommended them to a few people.
They picked up my stuff, stored it, and moved it for me. It was good. I’d probably give them an A for my experience.
It took about six weeks to get our stuff delivered, and when it finally got delivered, half of it was broken. They moved a 2,6 square foot house plus a 1 by 1 storage space. I’d give them a D- for the overall experience across the board. The only thing that is saving them is that we got our stuff.
I like that the guys were positive. It was 9 degrees out and it was very, very hot and they did beyond and above. I felt very bad for the movers in that situation. I’d give them A+ for my overall experience.
I’ve used them once and the experience was OK. It was good. They were OK. I had no complaints about the service. I would recommend them.
They provided great service for a great price. They were on time and everything went well. I’d give them A+ for my overall experience with them. I’ve already recommended them to several people.
I thought that they were very fast and efficient. They knew what they were doing and they moved my stuff with efficiency. I would give my overall experience a grade of A. I would recommend them.
We did have a very positive experience. I just felt like the guys went out of their way to make sure that we were as comfortable as possible. They helped us out and went the extra mile so I appreciated that. I’d give them an A+ for my overall experience. There was only one opportunity that I felt like they probably could have done a little bit better, and it’s nothing against the guys themselves. I guess it would be the company. They didn’t have a GPS in their truck and we moved into the outskirts of the suburbs of Chicago in a very rural area. None of the guys had a smartphone and none of them had a GPS. That was one of the only opportunities that I think would probably have helped them because it took a little longer to get to our house than it was supposed to. But the good news is that he did deduct that time that we were paying for because they got lost. Regardless of the fact that they were short a GPS, they did an overall great job. I don’t think the GPS hindered their job ability.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Advanced Moving & Storage as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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