Added Value Exteriors are very good at what they do. I have worked with them on other properties and they are honest and reliable. I know if something needs to be corrected it will get done.
Added Value Exteriors provided professional and courteous service. They were on time and finished the required work quickly. They provided details of all work scheduled and helped with understanding the insurance requirements and payment details. Highly recommend them for any of your exterior work.
Areas Of Satisfaction - Explanation of product selection and helpful information regarding the insurance claim process from start to finish. They provided professional help working with the insurance inspection teams to ensure all work necessary to complete the repairs was performed.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Added Value Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys