How is it you can't give an estimate and I have to find out almost half the money for claim is used by you guys. I could of gotten an estimate same day from other companies and for way less.

Responsive, polite. They took care of a special request. They did the work on a Saturday. I can't think of any negatives.

The whole team did a very good job., They were very efficient, on time, and clean. They were really good!

They contacted us promptly and were quick and professional once they arrived at our house. Thanks!

They were very efficient, and performed the work as relayed to us.

They showed up promptly. Polite. Professional. Thorough. Kind.

911 Restoration is a nice company. They were very effective and very helpful for my home.

I am very satisfied with the results. I highly recommend 911 Restoration.

911 Restoration was great to respond and very professional.

Do not use these people.

They came in recommended through my insurance company, done a good job, tenants were pleased so was I.

The claims estimator misrepresented his company by telling me that everything he writes as damage will be honored by Allstate. This was not true as Allstate did not pay for two stained and water damaged wool 8' x 10' area rugs. Both rugs were removed from our home during the demolition process. In addition, some damage to the lower kitchen cabinets were not included either.

employees were excellent and cleaned up after leaving the area in good condition

The guys who came to do the work did a great job of making sure that the area in which they were working was sealed off from the adjoining areas in order to keep the rest of the property from getting covered in wallboard dust and dirt.

I wouldn't use them again. They were hired by my insurance company.

Overall 911 Restoration was responsive and professional from the first phone call to the end of the process. The estimator as work staff explained all facets or the work required. They showed up on time when they said they would arrive, which is the biggest issue with service companies. I would not hesitate to use them on any non -related insurance if that were possible.

The service provided by this company was very poor. After the clean up. I noticed that my belonging were broken, missing, detached (electric, plumbing). None of this was told to me by the workers or their supervisor. Now repairs not only to what was damaged from the broken pipe. I now have to make repairs to things that were damaged by the workers.

911 Restoration is by far one of the best contractors that I have ever dealt with. They treated my home as if were their own. They are, clean courteous, and professionals.

I reached out to find out about the power wattage for mitigation equipment used for cleaning and drying the basement. But, I did not get a response even after calling them a couple of times. That was highly unprofessional

Not only were the Employees great to work with, the work they performed was excellent. Extremely pleased. Highly recommend!

I explained to the crew that I had new floors put down in the area that they were working in and that I didn't want them scratched because it cost me a lot of money. While working they didn't put tarps down and when using their big fans it scratched the floors very badly. I had the floor guy check it out and he said that about a six foot square area had to be replaced. I will not pay for this since it was 911's mistake so I hope that the insurance company is going to take care of the matter

This is a highly professional motivated team. Would not hesitate to recommend them to a friend

We were very pleased with the work and service we received!