They were phenomenal. Timely and professional
Recognized Excellence - The installers worked very hard and did a good job.
Areas Of Satisfaction - All of our expectations were met.
Areas Of Satisfaction - Speed
We have used them several times for our rental properties. The price is reasonable, the crew is professional. I love that they are in and out in one day and clean up after the job.
Quality Of Materials - I'm very please with the quality of the shingles. The confidence in the quality is means I don't have to be concerned about our roof for years to come.
Quality Of Materials - I think the roof looks really nice.
Areas Of Satisfaction - I really like how much better the roof looks now that it is replaced.
Current Referrals - I know a couple people that have mentioned to me about needing a new roof within the next couple years.
Recognized Excellence - The guy that came out and checked the chimney was really nice and was willing to take the payment check in for me instead of me needing to mail it in. I think his name was Steven. Did not catch a last name.
4 Guys & A Roof were very prompt.
I think they are polite, knowledgeable and hardworking. They have a very strong work ethic and they all work together very well. I would recommend them to anyone.
Areas Of Satisfaction - They were clean and efficient. They were also very nice.
Recognized Excellence - Mike and his crew did an amazing job.
4 Guys & A Roof did an excellent job for us at a very good price.
Installation Crew - They did a wonderful job for us. We are very happy with their work.
Quality Of Materials - The quality of the Owens Corning shingles seems to be very good. We are replacing an Owens Corning roof that lasted us 27 years.
On time and very professional before and after job was completed
Quality Of Materials - Very happy with color we picked and the workmanship and warranty
Recognized Excellence - Mike And Jakota and crew
Quality Of Materials - we were pleased with product itself
Areas Of Satisfaction - we were satisfied with the roof itself they did do a good job on that.
Additional Comments - They came and did a great job, and it looks great.
Areas Of Satisfaction - The final product is beautiful.
Recognized Excellence - Mike Kerin represents this company well and worked very hard to answer questions and my job in a timely fashion.
Areas Of Satisfaction - I was most satisfied with the cleanliness of the job site. They kept the job site clean and cleaned up after they completed the job.
4 Guys & A Roof did a professional and efficient job. They were friendly and respectful.
Recognized Excellence - I would like to recognize Mike and Jakota.
Areas Of Satisfaction - I was satisfied with their efficiency, clean up, protecting my garden, and doing the job quickly.
They are honest and upfront with the prices and what they are going to do. It was a great service.
Recognized Excellence - I would like to recognize everybody. It was all good. It was 90 degrees both days and everybody worked hard.
Areas Of Satisfaction - They met or exceeded my expectations but doing what they had to do and did a great job.
Additional Comments - I am happy with the product and the service.
Recognized Excellence - I would like to recognize the supervisor for his exceptional service.
Areas Of Satisfaction - They met my expectations in the quality of their work.
Areas Of Satisfaction - Quick response to questions, and full answers as to the "why's"
They showed up when they said they were going to and finished when they said they would finish. Roof looks great!
Recognized Excellence - Mike did a great job working with me, and insurance company.
Areas For Improvement - Not that I see. They had done a great job, and completed my whole roof in one day.
Areas Of Satisfaction - The whole experience was a positive one.
Additional Comments - Thank you Mike and your crew, you did a fantastic job. Highly recommended.
Recognized Excellence - The entire crew.
Areas For Improvement - None
Areas Of Satisfaction - You guys are great
Additional Comments - Thank you for a job well done at a fair price. I appreciate the professionalism of everyone involved.
4 Guys & A Roof had excellent reviews which is why I contacted them. They lived up to the 5-star review. They gave me an excellent price for my project and they were professional, courteous, and efficient.
Areas Of Satisfaction - I was very pleased because they were able to complete it in one day, which was exciting. They kept me close and in good contact because it was a spring job and the rain was on and off. They did a good job there. I was pleased to get the extended 50-year platinum and warranty.
Recognized Excellence - I would like to recognize Mike, the manager because he was the main person I dealt with. He did an awesome job.
Additional Comments - It's a professional hometown service that was done in a professional and efficient way.
Recognized Excellence - All of them!!!
Areas Of Satisfaction - Price, and done in a timely manner.
Value - Very fair, other quotes were much higher. The Angie's listing removed any concerns.
Recognized Excellence - The job foreman kept everything organized and running smoothly.
Areas For Improvement - NONE!!
Areas Of Satisfaction - With the iffy spring weather in Michigan, they had 2 excellent crews working to complete a tearoff/install of 60 square in 2 days. I expected 4 days minimum.
Additional Comments - They arrived before 8 am, no breaks except lunch, cleanup each day and left after 5pm. Great work ethic, says a lot for the company to employ such workers!!
Areas Of Satisfaction - The tore off and installed around 74 squares of roofing in two days. Couldn't believe that they got it done and cleaned up so fast.
Additional Comments - The are a really good company to deal with from the quoting process through to completion.
Recognized Excellence - i think his name was Rick he was the crew leader on my project
Areas For Improvement - none
Areas Of Satisfaction - EVERY!!
Additional Comments - love my new roof
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of 4 Guys & A Roof LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys