Everyone that I dealt with was exceptional.
They exceeded my expectations. They came in and were like a well-oiled machine. They came in and got the job done in 1 day.
4 Guys & A Roof were very workable, accommodating, and they really listened to what I needed.
They did an excellent job on that.
I would like to recognize Mike the project manager because he listened to exactly what I needed. There were some problems but he fixed them right away. He was excellent to communicate with and he returned my calls. When I called him he would call me back that day within a couple of hours.
They met my expectations with the amount of time it took for them to complete the job.
I would unquestionably recommend them to anyone!
The workmanship was very good. They did a good job. I have a real problem with the top of my bushes being burnt out. I contacted them. They said this was normal when the tarps go over the bushes. However it still seems like to top is burnt out several months after, and I don't see it coming back. I would like for them to reach out and try to rectify the issue.
They picked up after themselves and not a nail or staple to be found on the ground. Very thankful of that.
Mike was wonderful to work with and fast to accommodate.
Scheduling, preparedness , quality and service
Mike has done our home and garage. Will always come back to his team for future needs. No need to look anywhere else when we are extremely satisfied with every aspect.
Once the job began, it was completed in a day.
Excellent work and service. Felt very confident in the crew and their work.
There were a couple of things they needed to follow up on after the job was completed and they took care of the issues immediately as soon as they were notified.
All of the workers on my project as they did a great job in not only the work on the roof but keeping the site clean over the several days they were working. They even went into my neighbors yards to look for and collect debris that had blown around a little.
The entire project. They were very easy to work with.
It was a good experience especially given the fact replacing a roof is something nobody really looks forward to having to do.
I personally do not know the guys names, but they were respectable.
I am satisfy with the workmanship.
All I can say is that was a good company
I have used 4 Guys & A Roof in the past, and they have never disappointed me. They are always very prompt.
I would like to recognize Mike for exceptional service. He was great at communication.
4 Guys & A Roof met or exceeded my expectations regarding the completion of my special request.
They did a very good job and it was done quickly.
I was most satisfied with the timeliness in completing the project.
They did an excellent job, and they were all nice.
They kept their promises.
I would like to recognize Rick, the superintendent.
Their turnaround time was exceptional.
The staff was very professional and courteous. They did a great job communicating.
I was most satisfied with their ability to get to my property so quickly after signing the contract. It was a big job and it was done in a timely manner. We felt safe when it was done that it was done properly.
Did a nice job. Crew was friendly and stayed on task. Only problem we had was finding many roofing nails in the driveway and aroud the perimeter of the house.
Mike was very responsive throughout the entire process. The crew worked really hard during very hot weather and did a great job.
We got a quality roof, at the right price and the right time.
Mike Kerin; and Rick- the crew leader for our job.
Communication and efficiency
Have recommended to a couple of people already
Unfortunately I did not get the project supervisor's name but I thought he was great and had respect for his crew and they seemed to follow his instructions and respect him as well. This is not always the case so I want to note that the supervisor was very good.
They also cleaned up the area extremely well. They were picky and did not damage any plants and didn't leave any nails or debris around the house.
Materials and how was applied...
The whole crew did wonderful...
My roof is beautiful. The shingles are absolutely perfect.
I had no problems or situations that needed to be addressed
excellent value for my money
the entire process from start to finish. The crew was professional and courteous. Their clean up was outstanding. You would have thought that my floor had been their for sometime. New had to pick up anything form the job.
NA, but I will keep them in mind.
The entire crew. They worked very productive together as a team.
Thank you 4 Guys and A Roof. You updated my house by 20 years.
I was most satisfied with how quick 4 Guys & A Roof were an everything was clean when they left. They got done a day, it was a long day, but still just a day.
I did not agree with the way the crew had done one troubled area but quickly worked it out with the site team leader and I am satisfied with the final result.
No where. They did an excellent job. I am very satisfied with the entire outcome.
The speed at which the project was completed. How clean the site was when they were done. The cost. And the willingness to work with me regarding my insurance company and installing a new cupola on the garage.
Not today but if anybody asks, I will gladly provide them contact information.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of 4 Guys & A Roof LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys