We had a great experience working with Blake at 3jJM Exteriors. The team was very fast, and the job was completed in significantly less time than we expected.

HOMEOWNERS BEWARE- we had an awful experience with 3JM Exteriors, Inc. and their owner, Jeff Martin. We hired the company in September 2022 for a simple gutter replacement on our two detached garages and it was the worst experience we have ever had with a contractor. The work they attempted was sloppy at best and left us with leaking gutters that were pitched incorrectly causing them to overflow each time it rained. Against our better judgement, we gave 3JM’s crew three attempts to come back to our property to fix it. After the third attempt to get it right, our gutters were still leaking, overflowing, and pitched incorrectly. We were told by both the owner and the sales rep that this was "the best their crew could do". In addition, their crew also caused over $2000 worth of damage to our driveway and personal property while attempting to complete/fix their work. We had to hire another gutter company to completely rip off and replace the work that 3JM Exteriors had done. The owner refused to reimburse us for the initial deposit we paid for the job or for our property damage. We filed in small claims court- Dupage County Case #2023SC006032. We received a judgement in our favor on April 1st, 2024. Even after losing the case in small claims, Jeff Martin still refused to pay what was owed to us and we had to file additional court proceedings to try to collect our money from 3JM Exteriors. It wasn’t until 4 days before our next scheduled court date (almost 3 months after 3JM lost the case) did Jeff Martin finally reach out to pay us claiming there was a “miscommunication with his attorney”. I sincerely hope this review helps another homeowner from going through the same nightmare we did with them.

From start to finish JT Martin did a great job of letting me know what to expect and how the roofers and gutter installers would work.

We have the James Hardie siding installed. Job has not been completed. There are a lot of caulking issues. Not happy with sky lights .. No, l would not recommend.

There were very professional and on time.

They were very professional.

Areas Of Satisfaction

Areas Of Satisfaction - They were there when they said they would be. They were very professional.

Recognized Excellence

Recognized Excellence - I would like to recognize Leo for the exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They did a good job.

Recognized Excellence

Recognized Excellence - Matt, my sales guy, was exceptional.