Areas Of Satisfaction - The installer was motivated to install a finished product he would be proud of. His attention to detail and quality was very much appreciated.
Recognized Excellence - Peter Hill and Alan Munro
Areas Of Satisfaction - everything looks amazing! very pleased with results.
Additional Comments - i would love to get a copy of the before and after pictures that were taken by the company.
Areas Of Satisfaction - The quality is good, they were punctual, and they completed the job on time.
Recognized Excellence - The whole company does a great job.
Areas Of Satisfaction - They were organized, stayed on schedule, and appeared to manage themselves very well.
Areas Of Satisfaction - The overall quality of the work. They were very willing to answer every question I had and explain everything to me. They worked really well to help me stay in my budget and go over my options.
Recognized Excellence - Everyone here did a really good job.
Areas Of Satisfaction - Itemized bid & quick respose tomy concerns.
Recognized Excellence - Everyone performed like professionals.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of 1st Himango Siding Corp. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys