Chris was on top of all details of our house project and kept up with our endless questions and observations. We made a few changes along the way that Chris adapted well to. Chris is a straight-forward person and very honest. We trusted him from the beginning to stand behind his work. Amy helped guide us through the infinite number of selections and Janet made sure everything was posted on BuilderTrend and dealt with all of billing with the various subcontractors. We felt that everyone at 1st Choice had our best interests at heart and we feel like they have become our friends through this process.
Areas Of Satisfaction - I was most satisfied with the installation of the window.
They are very professional.
Areas Of Satisfaction - They worked with me, I had to take some things off the window and they reinstalled them for me. They were flexible.
Additional Comments - I appreciate that they did a good job.
Areas Of Satisfaction - I was most satisfied with the communication and the professionalize of the crew. They were on top of all of the little details. They did not try to pull any wool over on me if there was any mistakes.
Lead Source - I found them from a internet search of sites with company reviews.
Areas Of Satisfaction - I was most satisfied with the communication and the ability to explore options.
Lead Source - They were recommended by a local lumber yard.
I could not have been happier with 1st Choice as our builder. Simply put at the end of the project we had a great addition (a new kitchen, mudroom, 3 bathrooms and a master suite). They take pride in their work and it shows. We got an amazing addition for a fair price. I could not ask for anything more.
Expertise - Without any question, yes!
Professional & Organized - From day one I knew what was going on with the project. I knew when the subcontractors were going to be at the house. 1st Choice had a plan.
Schedule - New kitchen, three new barrooms, a mud room, a workout room and a master suite all within a new addition to our existing house all within four months. This was the schedule they gave us and that's what we got.
Budget - I was changing the scope of work throughout the project and at the end of the day I got a superior product at a fair price. No nasty suprises at the end
Construction Quality - Workmanship was fantastic. The owner has a very high standard for himself, his crew AND his subcontractors
Problem Resolution - The project went smoothly. Chris, the owner, put a lot of time and planning so that it ran smoothly. I quickly found out that I did not need to worry he had it well under control
Clean & Safe - Job site was very well organized and neat
Employees & Subcontractors - The employees of 1st choice are wonderful. They were always positive with a "can do" attitude.
Value - Amazing work at a very fair price I couldn't ask for more
Likely To Recommend - I have and will continue to recommend 1st Choice without any reservation I could not have been happier with 1st Choice as our builder. Simply put at the end of the project we had a great addition (a new kitchen, mudroom, 3 bathrooms and a master suite). They take pride in their work and it shows. We got an amazing addition for a fair price. I could not ask for anything more.
Areas For Improvement - None that I can think of
Areas Of Satisfaction - Quality of work was amaxing
Areas Of Satisfaction - I was most satisfied in working with Chris Koss.
Lead Source - I heard about 1st Choice Builders from a lumber yard employee.
Additional Comments - They've always done good work for me.
Areas Of Satisfaction - I was most satisfied with the general contractor.
Lead Source - I heard about 1st Choice Builders from my neighbor.
Areas Of Satisfaction - I have been satisfied with every area. They put in new windows for me in 2014 and Chris provided three companies with the pros and cons of each for me to choose from.
Additional Comments - There isn't a home improvement project that I wouldn't trust 1st Choice Builders to do for me.
Areas Of Satisfaction - I was most satisfied with the job completion and schedule, along with the quality of the work completed.
Areas Of Satisfaction - Chris is absolutely one of the best! He does not cut corners and provides quality workmanship.
Lead Source - Lampert Builders provided 3 names of contracters but said 1st Choice is the one most recommended.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - We were very satisfied with 1st choice builders in all aspects of the project that they did. Excellent work done in a timely manner.
Lead Source - We had used their services before.
Additional Comments - Once again, they did an excellent job. Very, very pleased.
Areas Of Satisfaction - I was most satisfied with 1st Choice Builders' quality.
Lead Source - I heard about 1st Choice Builders through a friend.
Areas Of Satisfaction - I was most satisfied with the quality of the work.
Areas Of Satisfaction - I thought the gentleman I spoke with was very knowledgeable.
1st Choice Builders provided quality workmanship and communicated effectively with us on our project. We definitely recommend them for your project.
Areas For Improvement - none
Areas Of Satisfaction - quality
Lead Source - recommendation from friends
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of 1st Choice Builders LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys