I was fully satisfied, and I would use them again. Hopefully it won't happen again, but I would recommend them to anyone.
As a former property adjuster, I can say 1st Action is one of the best mitigation companies in the Atlanta area.
The team at 1st Action is the best! Everyone from Pat, Phil, the ladies who packed up my stuff and the guys who carry the boxes out to the truck. they were friendly, careful with my belongings,and work expeditiously.I would recommend them to anyone.nyone.
I was most satisfied with the timeframe. They showed up when they said they would. They were exceptional!
They were very friendly, on time, and went out of their way to fix an issue.
Pat and him team were very helpful during a tough time, I highly recommend them!
Pat called me and kept in touch with me the whole time. He kept me informed of when the crew was going to be there and how long it would take. He cooperated with me in the timeframe that it was supposed to happen in.
They gave wonderful service, even with my disability. They came back and helped me unpack everything. They are wonderful and have great customer service.
They did a good job and they did what they were supposed to do. I didn't fully understand the way they explained the process. However, overall they did a good job.
They were the best! They explained everything, they were prompt, and I wouldn't have chosen anyone else to do the job.
They made promises that they did not keep. It is unbelievable the amount of money they were paid for what was done. They left items in boxes without telling me they could not clean the items.A lack of communication. I'm still trying to locate things that were suppose to placed back where removed. They came in like angels. However, because my insurance company referred this company and I was traumatized and overwhelmed by the experience of having had a fire in my home I fell for all that they said.
They were very professional, I highly recommend them.
Under the outstanding leadership of GM Pat Reina 1st Action was absolutely world-class in handling the job, after extensive water damage in my home. Could not have been better.
They are an excellent, professional company who shows great compassion. They are great.
Fantastic service!! Thorough, professional and very kind.
1st Action Services is an awesome business and was great working with during my entire claim. You can not ask for a more professional, caring and patience company to work with.
Pat went above and beyond what is required, and I am very pleased with the work that 1st Action Services provided me.
They moved very fast and professionally. They were very nice and courteous. I would recommend them.
1st Action Services were quick to come to my rescue. They were very knowledgeable and thorough in their construction work and explained everything to us. Our ceiling and bathroom repairs were completely satisfactory. I would reccomend them to my friends. And I will be calling on them in the future for some work we need done.
1st Action Services was fast, responsive, understanding and extremely helpful. In a time of crisis, it was great to partner with a company that cares!!
They were extremely courteous and polite and made the best out of a bad situation.
Pat was an absolute delight to work with!
Excellent company and they met and exceeded all of my expectations.
I was very impressed with the way the ladies packed the contents of my home and the way the guys handled my furniture. The way they brought everything back and labeled all of my boxes.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of 1st Action Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys