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GuildQuality surveys
Customer satisfaction
Of 15084 customers surveyed, 9973 respondedReviews 1240
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Recent reviews
Customer in Fraser, MI
Improvement Suggestion
Improvement Suggestion - With my experience with the company, I don't see anything they could do to improve. They are out there doing the work.
Remodeling Concerns
Remodeling Concerns - My concern was with the quality of the windows. I've dealt with 1-800-Hansons twice and I've had zero problems. The installers are incredible.
Additional Comments
Additional Comments - My experience has been excellent. I think 1-800-Hansons is doing a great job with everything they do.
Customer in Canton, MI
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the quality and piece of mind of the quality that I bought. Knowing that I have the lifetime guarantee and how it surpassed the competitors was a selling point for me. I know I never have to worry about it again.
Other Contractors Considered
Other Contractors Considered - I chose the company because of the product that they offered and their price.
Customer in Sterling Heights, MI
Other Contractors Considered
Other Contractors Considered - I considered Anderson, Weatherguard, Pelle at Lowe's, and a couple other companies. I choose Hansons based on the price point and the window construction.
Customer in Oak Park, MI
Improvement Suggestion
Improvement Suggestion - No, there isn't anything I can think of that 1-800 Hansons can change. They were great.
Other Contractors Considered
Other Contractors Considered - I didn't consider other contractors because 1-800-Hansons already did two jobs for me before.
Customer in Detroit, MI
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with the workmanship and the quality of work. They had a very skilled installer.
Customer in Madison Heights, MI
Other Contractors Considered
Other Contractors Considered - I considered one other company but I chose 1-800-Hansons instead. Hansons offers triple pane glass and the other company only offered double pane. 1-800-Hansons was competitively priced for the double pane glass windows, so I trusted their pricing for the triple pane glass. I also wanted to support a local business that operates in my city.
Customer in Lathrup Village, MI
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the installation process because the crew from 1-800-Hansons was very professional. They arrived on time and walked me through the installation so I knew what they were doing as they were working.
Other Contractors Considered
Other Contractors Considered - I chose 1-800-Hansons before considering other companies for my project. They had a good reputation and it all seemed to work out for the best.
Customer in Fremont, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the timeliness of the project. It was very neat and professional. Their clean up was very good.
Other Contractors Considered
Other Contractors Considered - I also looked at Wallside. The Wallside representative was not as knowledgeable and respectful as Hansons.
Customer in Rochester Hills, MI
Remodeling Concerns
Remodeling Concerns - I went out for a quote with several companies and 1-800-Hansons had best price and solution/overall value.
Customer in Warren, MI
Other Contractors Considered
Other Contractors Considered - I also considered Gentiley Roofing and Taylor Roofing. I chose Hansons for the price as well as the easy financing they offered.
Customer in Southgate, MI
Other Contractors Considered
Other Contractors Considered - I didn't talk to anyone else. I went off people's recommendations. A lot of people were happy with Hansons. This is a repeat job though. I originally worked with them a few years ago.
Customer in Ann Arbor, MI
Areas Of Satisfaction
Areas Of Satisfaction - The men who did the work were good and they really took care of the job site.
Customer in Sterling Heights, MI
Areas Of Satisfaction
Areas Of Satisfaction - The windows went in quick and clean.
Remodeling Concerns
Remodeling Concerns - We were concerned with the price with getting the windows and they worked with me and made it affordable.
Other Contractors Considered
Other Contractors Considered - I contacted Wallside and Magic; Hansons was informative and the price was right.
Customer in Redford, MI
Other Contractors Considered
Other Contractors Considered - We originally picked Wallside Windows but they never showed up at their appointment time so we switched to Hansons.
Customer in Ypsilanti, MI
Next Project
Next Project - Well we already got the complete siding deal. The project time for that is probably in Feb or March. I've also got a kitchen project going on. I'd like to get gutters, and doors as well. We thought they did doors before we decided to go with them but later they told us that they do not do doors any more.
Customer in Onondaga, MI
Areas Of Satisfaction
Areas Of Satisfaction - I am satisfied with the quality of the windows. They are very nice. They exceeded my expectations of what I was thinking they would look like.
Customer in New Haven, MI
Likely To Recommend
Likely To Recommend - I have recommended Hansons to two of my friends.
Customer in Grosse Pointe, MI
Areas Of Satisfaction
Areas Of Satisfaction - Our installers were awesome!!! Friendly and clean and definitely hard working!
Customer in Fremont, OH
Other Contractors Considered
Other Contractors Considered - The price was more affordable than what the other company estimated.
Customer in Midland, MI
Other Contractors Considered
Other Contractors Considered - We had been approached by Erie Construction. Our concern with them was that they didn't show up for appointments so we just disregarded them, and then Hansons showed up with a sales brochure.
Customer in Auburn, MI
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the complete look of the whole thing when finished, it was wonderful.
Customer in Burton, MI
Remodeling Concerns
Remodeling Concerns - My main concern was price. Hansons offered affordable financing and also price matched my lowest quote. I also wanted a reputable company and I trusted Hansons for that.
Customer in Ypsilanti, MI
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with the installation crew because they got everything done quickly, paid attention to detail and were knowledgeable.
Customer in South Lyon, MI
Other Contractors Considered
Other Contractors Considered - I didn't consider anyone else, because I was a returning customer. I was very pleased based on my experience with my roofing project.
Customer in Canton, MI
Construction Quality
Construction Quality - 1-800-Hansons has very good quality materials, very good workmanship, and very good follow up.
Customer in Farmington Hills, MI
Areas Of Satisfaction
Areas Of Satisfaction - Hansons was priced competitively, quick and it looks great.
Customer in Twin Lake, MI
Areas Of Satisfaction
Areas Of Satisfaction - When they came in the house to spray my insulation, I was impressed with the speed and efficiency.
Customer in Columbus, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the presentation where they showed the difference between the 2 and 3 pane windows.
Other Contractors Considered
Other Contractors Considered - We considered others, but we went with Hansons because of the price.
Customer in Mount Clemens, MI
Other Contractors Considered
Other Contractors Considered - I looked at one other contractor. Hanson's pricing made me choose them.
Customer in Jerome, MI
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the crew. They made sure to know what I wanted.
Other Contractors Considered
Other Contractors Considered - I chose them for their reliability and warranty.
Customer in Grandville, MI
Additional Comments
Additional Comments - It was a very good experience all the way around.
Customer in Grand Rapids, MI
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with how quickly they did everything. It was amazing!
Remodeling Concerns
Remodeling Concerns - I was mainly concerned with the appearance of the windows from the outside. I had work done on the outside of my house prior to the job. I have aluminum siding, and they redid it to make it look perfect.
Additional Comments
Additional Comments - They did a good job. I'm impressed with how quickly they did the job, and I was happy with how everything was cleaned.
Customer in Dewitt, MI
Additional Comments
Additional Comments - The recommendation I received was that "The installers are very trust worthy and they not only look for the best product to install but they also look for the best ways to install it."
Customer in Lapeer, MI
Areas Of Satisfaction
Areas Of Satisfaction - The installation process and procedure was outstanding.
Customer in Napoleon, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with part of the workmanship. The windows were installed in a timely fashion.
Customer in Ferndale, MI
Areas Of Satisfaction
Areas Of Satisfaction - The communication was excellent, the installers were very very courteous and thorough. James was an excellent sales representative and the quality of the windows is very good.
Remodeling Concerns
Remodeling Concerns - I was most concerned about cost, having strangers in my house, and the installation process in general. Hansons surprised me with how inexpensive they were. I was very happy with the price. The installers were very professional and made me feel comfortable. I was also very happy with the initial sales meeting.
Other Contractors Considered
Other Contractors Considered - We looked at other contractors, but Hansons made us feel very comfortable.
Customer in Greenville, MI
Other Contractors Considered
Other Contractors Considered - Also called Walside but I canceled my Appointment with them because I was pleased with what Hanson's has shown me.
Additional Comments
Additional Comments - Very happy with the experience and very happy with the people and the product that I got.
Customer in Leipsic, OH
Other Contractors Considered
Other Contractors Considered - Hansons treated us professionally and friendly. They answered our call the first time, and did their best to help us in getting the job done.
Additional Comments
Additional Comments - Hansons is professional and people oriented I felt comfortable around them and I would refer them to anyone
Customer in Swartz Creek, MI
Remodeling Concerns
Remodeling Concerns - When Consumer's Energy did energy diagnostics on my building, my only concern was getting the attic insulation. Hansons solved that problem.
Additional Comments
Additional Comments - I was very pleased and I am happy with everything.
Customer in Wayne, MI
Areas Of Satisfaction
Areas Of Satisfaction - I am most satisfied with the quality of the windows and they are wonderful and makes my house look beautfiul
Customer in Davison, MI
Other Contractors Considered
Other Contractors Considered - Wallside windows didn't like their price didn't like their two pane windows and the guarantee is not a real guarantee like you guys lifetime.
Customer in West Bloomfield, MI
Other Contractors Considered
Other Contractors Considered - I considered no one else. I had Wallside put in windows before, and they were a disaster! Two of their windows were okay, and three were cheap and drafty. I would NEVER recommend them to anyone!
Additional Comments
Additional Comments - I was so pleased with the workmanship, the professionalism, and the politeness of everyone involved.Thank you!
Customer in Southfield, MI
Areas Of Satisfaction
Areas Of Satisfaction - We were most satisfied by the quality of the windows and our positive experience with the installers.
Customer in Waterville, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with Hansons's timeliness and their price.
Other Contractors Considered
Other Contractors Considered - We chose Hansons over other contractors because of their price, quality, and the knowledge of their salesperson.
Customer in Harrison Township, MI
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the selections and knowledge ability of the salesperson provided by 1-800-Hansons.
Customer in Westland, MI
Areas Of Satisfaction
Areas Of Satisfaction - The technicians that installed the windows were on time, effeciant and did an excellent job of communicating while they were on site.
Customer in Clarkston, MI
Areas Of Satisfaction
Areas Of Satisfaction - I like the fact that they came in on time when they said they would. They stripped off my roof and did it all in one day, and I was completely satisfied with that.
Additional Comments
Additional Comments - I was totally satisfied with the workmanship. The people were cordial and very professional and we were totally satisfied.
Customer in Macomb, MI
Other Contractors Considered
Other Contractors Considered - Every time that I talk to them they have good customer service and they really give a lot of attention to the punctuality of their workers.
Customer in Wyoming, MI
Remodeling Concerns
Remodeling Concerns - I am old and I did not want to paint house again. I decided on vinyl siding so I did not have to paint again. They did a great job!
Customer in East China, MI
Areas Of Satisfaction
Areas Of Satisfaction - Team work. Everyone was co-operative and worked well together. Clean up was high on our list and they came through with flying colors. GOOD JOB
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