Joyce Factory Direct, third generation family owned and operated, is a top remodeling and home improvement company. We have proudly been manufacturing and installing our own windows, sunrooms and other home products since 1955. Founded with the mission to manufacture quality products with honesty and integrity, Joyce continues to design and build products that remain on the cutting edge of technology and performance standards. By manufacturing our products, there is no middle man which gives us a huge competitive advantage to offer tremendously more value to our customers (other remodelers have to buy from a distributor and have the products shipped). Not only do we control the entire production process from start to finish ensuring every customer's complete satisfaction, we also save on shipping costs and pass those savings on to you! More
Bathroom remodel (172)
Windows & doors (172)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Joyce Factory Direct - Pittsburgh relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Joyce Factory Direct - Pittsburgh in Pittsburgh, PA; Monroeville, PA; Irwin, PA; Butler, PA; Cranberry Twp, PA; Clairton, PA; Wexford, PA; Oakdale, PA; Cheswick, PA; Bethel Park, PA; and 52 other cities in Pennsylvania.
In this report, Joyce Factory Direct - Pittsburgh has published a summary of the customer feedback they've received since they joined GuildQuality in January 2016. In that time, 107 out of 172 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2018.
Joyce Factory Direct - Pittsburgh surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Joyce Factory Direct - Pittsburgh customer, and if Joyce Factory Direct - Pittsburgh completed work for you after January of 2016 but you haven't yet received a survey, please let us know.
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