I must admit my original contact with Joyce was beefy satisfying and very professional My only problem which makes me hesitate is a small follow up to complete the job. The craftsman who did the original job was on time and did the job in three days. On the final day he realized that he was short the quarter round necessary to finish the floor. He assured the company would be in contact with me for a schedule to finish the job. He told me it would be a very short job lasting a minimum of time. I waited a week then contacted company. I was then told they were scheduling the job. I was then told they would be here last Tuesday and I waited almost a full day with no call from the company. Since then I still have bathroom floor that is not done. But my check has been cashed. Right no I am in the Carolina’s on vacation but still no contact. I hope this doesn’t become a little problem with bigger argumentd

Each step from sales to installation was meticulously done.

They were wonderful to work with.

The technician who worked in my home was highly professional and did a wonderful job.

The process of ordering our door was so smooth and quick. Once the installer came out to measure and verify our choices the door was ordered and installed within 2 months!

I have enjoyed the windows for 4-5 months now, and I have no complaints. I enjoy them every day.

Our salesman Tony, was informed, and explained the product from start to finish. Everything went as expected. We are more than pleased with our beautiful shower installation provided by Paul along with the spot on measurements provided by Bailey.

The whole experience was great.

The gentlemen were very good, both the salesman and the worker.

I had two custom windows installed. Ordered in mid-December, installed the last week of January. Everyone assigned to this project was friendly, communicated well, and efficient. I am very happy with how I have been treated, and I feel like the windows are high quality for a fair price.

Joyce Windows, Sunrooms & Baths stays true to their word. Joyce Windows, Sunrooms & Baths took care of our needs for a quality door in a timely fashion.

I really like the product.

The quality of our bathroom shower is to notch. The workmanship was excellent.

They were easy to work with, and the final product was high quality.

Will NOT recommend Joyce because of harassment and very poor customer service.

I've been dealing with them since 2012 and I've had them out 4 different times. They are finally done completing all of my windows and I am very happy with the technicians and the service.

They provide excellent customer service. The price was not the cheapest, but the quality and service was superior.

All around great experience with the salesman and workers.

The shower doors are junk. They are cheap. It is not a good door. The color of the shower surround thing is ugly. I know they have marble looking lines, but some looks like cracks. We hat to give a negative rating. Another thing is the kids that did it was awesome! They did wonderful. He cracked the tile on the floor, and we weren't planning on changing the tile.

I was very satisfied with the work, the professionalism, and the quality.

They provided a great installation.

While we are pleased with the finished product, there were some issues that prolonged the process. First, the wrong size base was ordered which delayed the project by about a week. This could be solved by having someone other than the sales rep do the measure. It took a long time for the glass walls to come which I realize was partly due to the unique nature of this shower. When the glass walls and door were installed, it was discovered that the wrong door handle was sent. The installer was able to rig a temporary handle so the shower could be used. After another delay, they returned to install the correct handle, but found that they had no screws. Finally after another delay they returned with the proper screws to complete the job. While we now live in a world of increasing supply chain issues, I think a lot of your problems could be resolved with simply a little more attention to detail, checking and rechecking, and treating the installation process with as much importance as making the sale. You have a beautiful product and wonderful installers (especially Matt McGraw) but if this had been my only shower in my home, I would have been greatly inconvenienced.

They did a wonderful job!

Quality of work and materials was very good but price was a bit higher than other estimates. Referral from a previous customer is what convinced us to go with Joyce. Salesman had good visuals that some other companies did not provide.

They were excellent. I have no complaints whatsoever and the quality was exceptional by the installer.