About this company
View allJoe Ochoa Roofing
Your choice of roofing material is an important decision when protecting your home from the elements, bringing out the beauty and extending the useful service life of your roof system. Anyone has the ability to drive a nail through a shingle, but if that was all there was to proper shingle installation, we would not be replacing roofs installed by others that are failing only a couple of years later! More
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GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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More about Joe Ochoa Roofing
As a GuildQuality Guildmember, Joe Ochoa Roofing relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Joe Ochoa Roofing in Missouri City, TX; Houston, TX; Sugarland, TX; Sugar Land, TX; Jamaica Beach, TX; Stafford, TX; Spring, TX; Galveston, TX; Humble, TX; Meadows Place, TX; and 2 other cities in Texas.
In this report, Joe Ochoa Roofing has published a summary of the customer feedback they've received since they joined GuildQuality in May 2016. In that time, 40 out of 81 customers (49%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.
Joe Ochoa Roofing surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Joe Ochoa Roofing customer, and if Joe Ochoa Roofing completed work for you after May of 2016 but you haven't yet received a survey, please let us know.
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